Operations & Office Administrator

Aquamare Marine Ltd is a trusted partner to multiple luxury boat manufacturers and we are asked to provide an installation, commissioning, and repair service both locally and further afield. We also offer a range of services to private customers and whether its retrofitting, maintenance or servicing our engineers are tasked with providing a consistent and high-quality service with a ‘right first-time approach’. We are looking to grow our engineering team and are looking for candidates that can adapt their existing skills to work across multiple marine systems and provide an industry leading service to our clients and customers.

Overview:
We are seeking a detail-oriented and organized Operations Administrator to join our team. As an Operations Administrator, you will play a crucial role in ensuring the smooth running of daily operations within the organization. This position requires a strong focus on administrative tasks, data entry, and maintaining efficient office procedures.

Responsibilities and Duties:

Operations

· Sunseeker invoicing – OPAC commissioning and glass attendance.

· Create good working relationships with suppliers and customers – customer and supplier support, email and phone.

· Project tracker maintenance.

· Co-ordinate travel tracker.

· Manage OPAC portal for Sunseeker.

· File all OPAC and PYL delivery notes.

· File delivery notes for ordered items – Planus and CEM.

· Upsell our services and recognizing the opportunities to do so.

· Cover Ge-Op when needed – operating the system to ensure engineers have full schedules each day.

· Purchasing goods and shopping online for the best price.

· Processing of quotes, invoicing, purchase orders, goods in/out, staff travel and telephone enquiries.

Operations Admin

· Being the first point of contact for inbound calls

· Action inbound customer calls and liaise with the Operations Team

· Data entry onto the CRM system

· Monitor and Action emails across various inboxes and channels.

· Invoice completed works on Xero.

· Coordinate and book travel

· Data entry onto the various trackers we keep

· Organize and book travel.

This role offers the opportunity to be an integral part of our operations team, contributing to the overall success of the organization. If you are a proactive individual with strong organizational skills and a passion for operational efficiency, we would love to hear from you.

It would be advantageous in this position for you to demonstrate the following:

· Previous marine experience

· Experience of working with Seakeeper, Opacmare

What will it be like to work for Aquamare Marine Ltd?

Aquamare Marine was established in 2009, and you will get to meet the founders Mike and Jason who are still involved in the day to day running of the business. The company is friendly and welcoming and we are confident you will immediately feel part of the team. We offer a variety of employee benefits and will do our best to help you grow and develop your career with us. We offer a great range of benefits including: Salary sacrifice grocery scheme, saving you money on your weekly food shop, cycle to work scheme, generous retail discounts, Employee assistance program.

Job Type: Full-time, Permanent

Location: Based in Plymouth with a requirement to travel within the UK and abroad

Salary: Salary range starts from £23,000 per annum, increasing depending on experience. We offer competitive rates compared with similar employers in the area. Please enquire for more information.

Join our team as an Operations Administrator and take the next step in your career with us. Apply now to be part of a dynamic and supportive work environment where your contributions are valued.

Job Types: Full-time, Permanent

Pay: From £23,000.00 per year

Benefits:

• Free parking
• On-site parking

Schedule:

• Day shift
• Monday to Friday
• Overtime

Education:

• Bachelor's (preferred)

Experience:

• Customer service: 5 years (preferred)
• Administrative experience: 5 years (preferred)

Language:

• English (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person