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Outbound Sales Advisor

Unity Connect

3.0 out of 5 stars

15 Paternoster Row, Sheffield S1 2BX

£26,250 a year - Permanent, Full-time

Location

15 Paternoster Row, Sheffield S1 2BX

Benefits

Pulled from the full job description

Referral programme
Employee discount
Casual dress
Company events
Transport links

Full job description

Job Title: Outbound Sales Agent (UK)

Location: Sheffield, UK (fully office-based)

Working hours: 8:00am-8:00pm, Mon – Fri & 9:00AM - 6:30PM, Sat & Sun (Rota basis)

Salary: £26,250 per annum + uncapped commission

Are you an experienced sales agent looking to work in a Sheffield City Centre based contact centre specialising in health, wellness and lifestyle brands and products?

We’re on the lookout for energetic, persuasive, and customer-focused Outbound Sales Agents to join our expanding UK sales team. If you're passionate about connecting with people, have a natural flair for conversation, and thrive in a fast-paced, target-driven environment — this one’s for you.

You’ll be working with warm leads across the UK market — customers who’ve previously purchased from us but haven’t been active in a while, customers with current subscriptions to our brands and abandoned carts. Your mission? Reignite their interest, build relationships, and drive sales by offering real value — no robotic scripts, just real conversations about our brands and products.

Key Responsibilities

Make high-volume outbound calls to existing UK-based customers who’ve previously engaged with our brand either online or via phone.
Building trust and rapport through authentic, value-driven conversations whilst delivering top quality service.
Understand customer needs through effective questioning, active listening and recommending the right products.
Own your pipeline — manage accounts, track activity, and spot opportunities to grow revenue amongst your customers.
Hit and exceed personal and team-based sales targets.
Feed insights and objections back to the wider sales team and management to refine our strategies.
Stay organized and accurate when using our CRM and systems.
Have a strong knowledge of all products and services we offer to customers across our brands.

What We’re Looking For

2+ years of outbound phone-based sales experience.
Strong relationship-building and communication skills whilst remaining professional and personable.
Comfortable selling without a script and handling objections with confidence.
Fluent, professional English and a confident phone presence.
Motivated, resilient, and coachable — especially when the day gets tough.
Tech-savvy with solid CRM/data entry skills to accurately process sales and information.

Salary & Working Hours

You will receive a basic salary of £26,250 per annum + a competitive and lucrative uncapped commission structure.

You will work on a rota basis between 8am & 8pm, Monday to Friday and between 9:00am & 6:30pm, Saturday & Sunday (1 in 3 weekends)

Why Join Us?

Be part of a growing, high-energy team that actually celebrates wins
Work in a culture that values performance, development and enjoying the work you do
31 Holidays (including bank holidays)
Overtime offered at an increased rate of pay
One free product each month
Office based kitchen providing free fruit, snacks and beverages.
Perkbox access — our employee discount and reward programme
City centre based location with excellent transport links for both bus and train within a 5 minute walk
Performance incentives
Lucrative commission scheme
Supportive management and colleagues