People Administrator

LAKESIDE HEALTHCARE is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest ‘true’ partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire. Joining our team presents an opportunity to be part of a large organisation that is changing the way primary care is delivered today.

Living and breathing our values at Lakeside Healthcare

Caring & Respect

Simply put we genuinely care about people: working together for our patients and our teams, our patients come first in everything we do. We strive to ensure we connect and respond to all needs with compassion, care, and respect to improve the lives and wellbeing of the communities we serve.

Teamwork & Quality

In all areas of our business we network, collaborate, and learn from our Patients, Stakeholders and each another to ensure we are always striving to improve, making the right and best decisions to provide the best service.

About the Team

Are you building a career or interested in starting one in HR? Are you ready for your next challenge? If so, then we would love to hear from you!

Our Central People Team here at Lakeside Healthcare is looking to recruit a motivated and enthusiastic People Administrator with a key focus on coordinating our internal training processes, platform, and systems.

You will be joining a small team whose role is to support our employees to deliver high quality HR service. No day is the same, as such you will need to be confident working both autonomously and as part of our People Team.

Job Introduction

We have an exciting new opportunity to join our People Team here at Lakeside Healthcare. Do you possess excellent HR administration skills and want to work for a small but perfectly formed People team?

As the People Administrator you will provide a first-class HR administration service for managers and staff to support the development and delivery of a professional, customer centred and efficient HR service. Your role is to work within the People Team providing administrative support across the wider People function. This role will include, but not limited to, providing administration in the following areas: training and development, corporate induction, system administration, managing data, recruitment and selection, pre-employment compliance and governance, employment contracts, together with ad hoc staff engagement projects as required.

If you have previous experience in HR or even ideally have your CIPD Level 3 Certificate in HR that would be great. But don’t worry if you don’t have this, what is most important to us is the desire to be part of our team!

You will have excellent interpersonal and communication skills with a track record of building strong relationships quickly.

What you will do

• You will provide quality support within the People Team by dealing with general staff enquiries and correspondence
• You will liaise with and communicate effectively with colleagues and other departments, external agencies, recording and communicating complex, controversial or sensitive information
• The post holder will be responsible for communicating sensitive and confidential information (HR related) both orally and in writing to managers, staff, and external organisations
• Full administration for all Cambridgeshire and Lincolnshire HUB vacancies, reviewing and checking all request for adverts are both compliant with legislation but also meet organisation approval and sign off process
• Effectively engage with a variety of stakeholders, both internally and externally to ensure the platform has appropriate courses available for our colleagues,
• Using job advertising platforms available, place vacant posts in an accurate and timely manner to meet our internal People Team SLAs
• Long list applications to support hiring managers
• Provide an efficient and compliant pre-employment checking administration service to support hiring managers, working within People Team SLAs and raising any barriers or delays to the process with appropriate hiring manager and senior People Team members
• You will prepare and process any necessary activities to ensuring robust compliance is adhered to e.g., repeat DBS certificates, Professional Registration renewal, medical indemnity certificates and annual declaration forms etc. liaising closely with the line managers as appropriate
• Administer the RotaMaster HR portal to ensure all new starters documentation is uploaded and recorded in a timely manner including, but not limited to; offer letter, contract, new starter form, bank account details, reference request responses, compliance e.g., DBS and qualifications
• Support other members of the People Team with organising of electronic personnel files ensuring that all information is correctly saved to the appropriate directory and in the correct format, regularly performing ‘housekeeping’ tasks
• You will work alongside your fellow People Administrators with Recruitment and onboarding checks to meet our high standards of pre-employment
• Administer appropriate events via the HR RADAR workflow(s), identifying risks in delays or process barriers which might result in HR not meeting its SLAs, raising these with the Head of People

What we offer you (Benefits)

• Generous holidays (additional long service entitlements)
• NHS pension and long service recognition
• NHS Discounts (Blue Light Card)
• Career opportunities
• Role specific training and ongoing development
• Great team environment

Interview process

Please apply with a CV and a cover letter - Please upload your CV as a pdf and include your personal email address in your cover letter.

Our interview process will aim to meet you in person however some interviews may be carried out virtually.

To help you shine and show your full potential, please make us aware of any changes you might need at any stage of your application. If you need an alternative way of applying for this role, support with understanding the role, any changes at interviews, or anything else, we encourage you to contact our central People team. Details can be found on our website www.lakesidehealthcare.co.uk or you can message us through the Indeed platform.

We encourage candidates to not delay their application as we retain the right to close the advert early should the volume of applications become very high.

Please ensure you have your Right to Work documentation available at interview

We will require you to produce the original documentation prior to your start date.

Shortlisting

We anticipate that shortlisting will commence one week after the advert has closed and will advise of interview arrangements if successful, however this timeline is dependent on the number of applications.

Website

https://www.thelakesidesurgery.co.uk/

Equality, Diversity & Inclusion

We value diversity and we're committed to creating a diverse and inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds, ethnicities, and cultures and believe that a diverse workforce will help us to care for and support our patients and employees better. Unfortunately, we are unable to recruit anyone below the age of 18 yrs. so that we can protect young people from health & safety and safeguarding risks.

Equal Opportunities

Lakeside Healthcare is an equal opportunities employer. We are committed to ensuring that all our staff and job applicants are protected from unlawful discrimination. All employees and job applicants will be treated equally, fairly and with respect. We will endeavour, through appropriate training, to ensure that our hiring teams making selection and recruitment decisions that do not discriminate, whether consciously or unconsciously and follow recognised industry best practice.

Job Types: Full-time, Permanent

Pay: £11.60-£12.60 per hour

Benefits:

• Free parking
• On-site parking
• Store discount

Application question(s):

• Do you have the right to work in the UK? (Yes/No) – If you answered Yes you must be able to provide sufficient evidence upon interview.
• Have you worked for Lakeside Healthcare before? If Yes, where did you work.
• Do you possess excellent attention to detail?
• Are you an excellent communicator, both verbally and written?
• Have you worked as an administrator in a regulated sector and /or function? E.g., Educations, Healthcare, HR or Training

Work Location: In person

Application deadline: 18/08/2024