Primary Care Network - Digital & Transformation Manager

Lakeside Healthcare is a large GP partnership that provides NHS care for around 170,000 patients across Cambridgeshire, Peterborough, Northamptonshire and Lincolnshire. We are made of eight GP practices across 14 sites that are part of their local communities.

We work together as practices to provide resilience, sharing learning and professional back-office support services.

Our most important asset is our people, who provide care for our patients and help run our surgeries smoothly. We employ over 500 clinical and non-clinical staff, and we invest in training and developing to ensure that we retain and attract good quality staff who want to stay with us and be part of our team.

We are proud of what we do and strive to demonstrate our values of Caring, Respect, Quality and Teamwork in everything we do.

About the Practice/Department/Team

Lakeside Healthcare lead four Primary Care Networks. Along with three other members of this team, the post holder will support our Four Counties PCN.

Since the inception of PCNs in 2019, we have witnessed remarkable growth and success stories within our PCNs, particularly in personalised care, pharmacy services, and the diverse clinical staff meeting the unique needs of our patients.

The role of PCNs in primary care and integrated neighbourhood healthcare is continually expanding, to adapt to this growth and align with the evolving landscape, we are expanding our teams to ensure we have the capacity to support our PCNs in delivering effective services for our patients, in partnership with our practices.

The role is key to our ambition and is part of a wider PCN support team of ten people.

Job Introduction

The Digital & Transformation Manager will support the leadership of the Four Counties PCN but also work across all Lakeside Healthcare led PCNs to support with projects appropriate to their skills.

The post holder will work with clinical and operational teams to ensure the PCN contract is delivered to standards in Four Counties, deliver service improvement and efficiency, identify opportunities to make tangible positive transformation and execute change in a collaborative way.

The role holder will be key to the vision of the Four Counties PCN but also contribute to the vision for all Lakeside Healthcare led PCNs.

What you will do

1. Ensure the PCN contract is delivered to standard.

2. Work closely with staff and management working at practice and PCN level, to understand current service models, identify challenges, agree priorities for improvement and then support these to be delivered.

3. Implement, embed and evaluate practical improvements that make a difference to patients and staff.

4. Support project implementation and embedding, Quality Improvement (QI) processes, and coordinate and directly support the delivery of transformation activity at Four Counties PCN across the PCNs as appropriate.

5. Optimise the use of technology.

6. Address health inequalities and championing diversity, inclusion, and sustainability of general practice.

Essential Criteria

Add some key points re the skills and experience the role requires. These can be taken from the person specification document.

1. Leadership and management experience.

2. Experience of project management, with familiarity around data drive quality improvement processes.

3. Excellent communication and presentation skills, with the ability to communicate complex issues to a variety of audiences.

4. Sound working knowledge of Primary Care Networks.

What we offer you (Benefits)

• Generous holidays (additional long service entitlements)

• NHS pension and long service recognition

• NHS Discounts (Blue Light Card)

• Career opportunities

• Role specific training and ongoing development

• Great team environment

Interview process

Please apply with a CV and a cover letter - Please upload your CV as a pdf and include your personal email address in your cover letter.

Our interview process will aim to meet you in person however some interviews may be carried out virtually.

To help you shine and show your full potential, please make us aware of any changes you might need at any stage of your application. If you need an alternative way of applying for this role, support with understanding the role, any changes at interviews, or anything else, we encourage you to contact our People team. Details can be found on our website https://www.lakesidehealthcaregroup.co.uk/recruitment or you can message us through Indeed.

We encourage candidates to not delay their application as we retain the right to close the advert early should the volume of applications become very high.

Please ensure you have your Right to Work documentation available at interview We will require you to produce the original documentation prior to your start date.

Shortlisting

We anticipate that shortlisting will commence one week after the advert has closed and will advise of interview arrangements if successful, however this timeline is dependent on the number of applications.

Website

[https://www.stamfordsurgery.co.uk/]

Equality, Diversity & Inclusion

We value diversity and we're committed to creating a diverse and inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds, ethnicities, and cultures and believe that a diverse workforce will help us to care for and support our patients and employees better. Unfortunately, we are unable to recruit anyone below the age of 18 yrs. so that we can protect young people from health & safety and safeguarding risks.

Equal Opportunities

Lakeside Healthcare is an equal opportunities employer. We are committed to ensuring that all our staff and job applicants are protected from unlawful discrimination. All employees and job applicants will be treated equally, fairly and with respect. We will endeavour, through appropriate training, to ensure that our hiring teams making selection and recruitment decisions that do not discriminate, whether consciously or unconsciously and follow recognised industry best practice.

Job Type: Part-time

Expected hours: 30.00 per week

Benefits:

• Free parking
• On-site parking
• Store discount

Application question(s):

• Do you have the right to work in the UK? (Yes/No) – If you answered Yes you must be able to provide sufficient evidence upon interview.
• Have you worked for Lakeside Healthcare before? If Yes where did you work.

Work Location: In person

Application deadline: 31/08/2024