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Product Associate

KYND Limited
London SW9
Temporarily remote
£23,000 a year - Permanent, Full-time


London SW9

Full job description

Who are KYND?

KYND is a growing cyber risk technology start-up. We are based in Brixton, London, and have a second office in Porto, Portugal. We are a friendly team with a strong desire to make cyber risk simple to understand, quick to monitor and easy to prevent for any business, including those who aren’t tech-savvy. We are a hard-working and innovative bunch and are unashamedly focused on only working with the best people who care about our customers and our mission.

What would you be doing?

As our Product Associate, you will be part of the Product team which is the key link between our Engineering team and the rest of the business, and you will be reporting directly to the head of department. You will work with all areas of the business to understand KYND’s priorities, define the future direction of KYND’s products, track & support their development, and test & iterate on them once they are delivered.

Your core responsibilities will include:

· Defining the new features we want to build, and writing the requirements for our engineers to start developing them

· Project managing the development of features: filling the queue of upcoming priorities, supporting the engineering team as they build features, and communicating progress & completion of this development

· Testing new features in our testing & production environments to ensure they do what we want them to, and that they haven’t introduced other undesirable bugs or behaviour

· Diagnosing and prioritising bugs: understanding bugs that we & our customers find, “triaging” these bugs against our incident response process, defining what fixes are needed, and project managing the fixing of these bugs

We are committed to providing our employees with opportunities to grow and this is the perfect role in which to do so; you would be performing a wide variety of tasks with many opportunities to learn new skills and better understand your strengths and interests. Over the course of your first year at KYND, we aim to grow your product understanding, experience & skillset to become a Junior Product Manager in our team.

What are we looking for?

We are a small but growing team who get along very well and look out for each other. We are looking for another warm, helpful and positive character to join us! Whilst we are not expecting a ‘cyber expert’, we are looking for someone who has an interest in technology and who will share our goal of preventing cyber risk from affecting any business.

We are looking for someone who will share our values, including:

· Focus: keeping sight of long-term goals amidst short-term unpredictability, and can prioritise the things that matter & directly impact our customers

· Being unafraid of change; being innately curious and eager to learn new skills & technologies

· Keeping it simple: avoiding technical jargon, corporate speak, and unnecessary meetings

· Being KYND: to each other and our customers


· Expected 2:1 or above (or equivalent for Masters)

· Quantitative proficiency (e.g. studying a course with a quantitative element, Maths A-level, or any other demonstration of your comfort with quantitative/technical concepts)

· Ability to use MS Office (Excel, PowerPoint, Word) and/or Google Suite (Sheets, Slides, Docs)

What else would get our attention?

· Having worked with engineers or technologists in the delivery of a concept or project, or in management consulting

· Any experience of programming, or database querying

· Any expertise, knowledge or research in the areas of Cyber Security or Cyber Risk

· Working on something interesting or new – either yourself or as part of a team

Application deadline: 30/05/2021

Expected start date: 01/07/2021

Job Types: Full-time, Permanent

Salary: £23,000.00 per year


  • Monday to Friday

COVID-19 considerations:
At the moment all employees are working remotely. We will follow government guidelines to decide when employees can start coming back to the office. We will ensure all necessary COVID-19 precautions are taken including masks, distancing and sanitisers.

Work remotely:

  • Temporarily due to COVID-19