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Project  &  Office Support Administrator

Expert Fire Solutions Limited

Unit 8a, Rennys Lane, Durham DH1 2RS

Up to £26,325 a year - Permanent, Full-time

Location

Unit 8a, Rennys Lane, Durham DH1 2RS

Benefits

Pulled from the full job description

Annual leave
Company pension
On-site parking

Full job description

About Expert Fire Solutions

Expert Fire Solutions is a fast‑growing specialist in fire protection. Our friendly, collaborative culture is the backbone of our success, and we’re now looking for an additional, organised Project  &  Office Support Administrator to help us deliver the next stage of our growth.

Purpose of the role

Reporting to the Office Manager, you will provide high‑quality administrative, analytical and project support to both our office‑based and field teams, ensuring projects run smoothly, data is captured and interrogated with precision.

Key responsibilities

Project administration - collate information for quotations, progress reports and handover packs, and update project logs.
Customer and team liaison - act as the first point of contact for telephone and email enquiries.
Document control - create, file and maintain accurate records, ensuring compliance with company policies and industry standards.
Data management and reporting - research, interrogate and present data with meticulous attention to detail, transforming raw numbers into actionable insights that drive decision‑making.
Systems and workflow improvement - contribute to the development of processes, templates and checklists that drive efficiency across the business.
General administration - carry out any other duties commensurate with the role.

About you

Proven success in a fast‑paced office environment, ideally within construction, engineering or facilities management.
NVQ (or equivalent) in Business Administration, or significantrelevant experience.
Demonstrable expertise in document control and electronic filing systems.
Naturally analytical with laser‑sharp attention to detail; you enjoy translating data into practical improvements.
Confident multitasker with outstanding organisational, interpersonal and communication skills.
Advanced user of Microsoft 365, especially Excel; experience with project management tools such as Fieldwire is a plus.
Positive “can‑do” attitude, dependable and comfortable taking ownership of tasks through to completion.
A team player who values clear processes, respects others’ perspectives and is committed to personal learning and development.
You must have a good geographical knowledge of the North East of England.

What we offer

Competitive salary commensurate with experience.
Annual leave: 22 days plus 8 bank holidays.
Friendly, supportive workplace dedicated to fire safety.
Commitment to ongoing training and professional development.
Company pension scheme.
Free eye tests and on‑site parking.

How to apply

Please submit your CV anda covering letter outlining how your skills and experience match the criteria above, and what unique value you will bring to Expert  Fire Solutions team.

Please note - The successful candidate must have the right to work in the UK prior to applying and must fit the minimum requirements of the role .

STRICTLY NO AGENCIES

Job Types: Full-time, Permanent

Pay: Up to £26,325.00 per year

Benefits: