Receptionist/Administrative Assistant

About us

We’re Wynne & Co Chartered Accountants – a small but mighty, multi award winning practice based in West Wales. We do things differently here. Yes, we’re Chartered Accountants, but we’re also real people and have a family feel to the team. Our clients trust us because we give them straight answers and real support — and we do the same for each other.

We’re ambitious and growing quickly, and we need another great person to help keep things running smoothly. We care a lot about the culture we’ve built — open, respectful, inclusive — and we want to protect that as we grow. We’re proud to be a neurodivergent and disability-inclusive employer.

We have already achieved Disability Confident Employer Level 2 and are working towards Level 3. We genuinely walk the talk when it comes to flexible working, wellbeing and development.

What we’re looking for

We’re looking for a confident, positive, and organised Administrative Assistant to support our team.

This role would suit someone who enjoys working with people, takes pride in doing things properly, and doesn’t need to be micromanaged. You’ll need to be comfortable working on your own initiative but also happy to muck in as part of a team — that’s how we work here.

We don’t do ego or hierarchy. We do kindness, reliability, and getting the job done well.

The role

This is a varied admin role where you’ll be right at the centre of the day-to-day running of the practice. You’ll often be the first point of contact for clients, so being approachable and professional is key.

Day-to-day, this includes:

• Answering the phone and speaking with clients in a friendly, confident way
• Managing diaries and booking appointments
• Handling incoming emails and making sure they’re dealt with properly
• Supporting the team with timesheets and chargeable reports
• Assisting with credit control and chasing information when needed
• Speaking to potential new clients and gathering key details
• Covering reception when required
• Incoming and outgoing mail handling
• Other admin support to the team

What we offer

• A genuinely supportive team and positive working environment
• Flexible hours and scope for part-time working
• No real dress code – we care what you do, not what you wear
• Autonomy, trust, and support to do your job well
• Opportunity to grow with the business
• Option for some hybrid working

Who this will suit

This is ideal for someone who:

• Enjoys working and takes pride in doing a good job
• Is confident, friendly, and good with people
• Can work independently without needing constant direction
• Is happy to take on feedback and improve
• Has strong attention to detail
• Is comfortable working with numbers

Desirable

• Experience using Microsoft Excel
• Any marketing or social media experience

Ready to apply?

Send your CV and a message/email/voice/video message telling us a bit about yourself.

We’re happy to make reasonable adjustments throughout the application and interview process, so just let us know what you need to perform at your best.

Job Types: Full-time, Part-time, Permanent

Pay: From £24,000.00 per year

Expected hours: 21 – 35 per week

Benefits:

• Company pension
• Free parking
• On-site parking
• Private medical insurance

Work Location: In person