Restaurant Manager

WARREN HOUSE HOTEL

Warren House is a Grade II listed building, offering flexible conference facilities within beautifully landscaped gardens. Situated in the exclusive Coombe Estate Warren House offers peace and tranquillity suitable for accommodation, dining, conferences, meetings, seminars and training. Stunning views across London can be enjoyed from our rooms reminding you that central London lies only 20 minutes away by train. The hotel consists of 48 bedrooms, 11 conference and event rooms, two bars and a restaurant with terrace dining. Warren House Hotel is owned and run by Sun Hotel Limited, a hospitality company that acquires and manages many hospitality businesses around Europe.

FOOD AND BEVERAGE SUPERVISOR

Restaurant Manager will be responsible for supporting the Food and Beverage Manager in ensuring the smooth running of the Food & Beverage department, and assistance of meeting and events when and if required. You will also maximise guest satisfaction and Food and Beverage profitability.

Role and Responsibilities

• To have a full understanding the Food and Beverage area of the hotel in detail and working knowledge of all operational areas.
• Ensure that guests receive quality service by providing work direction for the Food and Beverage Assistants on duty.
• Consistent training and one to ones to be documented in order to upkeep the standards of operations
• Finding innovative ways to motivate and push staff for up-selling and delivering quality service
• Maintains a thorough working knowledge of Food and Beverage menus, to be able to advise guests on selection and promote additional sales accordingly.
• Supervises the Food and Beverage Assistants, and Supervisors verifying that their workstations are stocked neat and orderly.
• Ensures that Food & Beverage outlets (Restaurant and Conference/banqueting sections) are ready for guests by checking overall condition of areas on a regular basis.
• Coaches Food and Beverage Assistants to achieve departmental revenue goals.
• Monitoring hotel occupancy levels and completing the department Rota on weekly basis by deadlines set.
• To attend and contribute to all monthly Food and Beverage staff meetings, set out by the Food & Beverage Manager.
• To ensure the product quality standards are met in the Food and Beverage Department as it relates to the appearance, levels of maintenance and cleanliness throughout.
• To have full understanding of the Hotel Fire and Bomb Threat Emergency Plan procedure and act as a competent person in the event of an emergency.
• To fully understand the security procedures throughout the hotel.
• To take a responsible approach towards timekeeping and attendance at work to ensure the department runs efficiently at all times.

What are we looking for?

The appointed Restaurant Manager serving Warren House are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills
• Ability to work under pressure
• Ability to work on own or in teams
• Previous Experience in a similar role
• Experience of using Rezlynx POS System (desirable, as full training will be provided)
• Flexible approach with regards to working additional hours if required

Job Types: Permanent, Full-time

Pay: From £25,000.00 per year

Schedule:

• 8 hour shift