Business Support Admin Team Member

Business Support Administrator

Alitex Ltd, established in 1952, is a thriving family business specialising in designing and manufacturing world-class aluminium glasshouses. We are a company who are passionate about delivering the best customer experience, taking every customer on an enjoyable journey with the aim of making them an advocate of Alitex.

Find out more about Alitex by watching ‘Our Purpose’ video - https://www.youtube.com/watch?v=906VM3XjPZk&t

About the Team

We are a small team of administrators who enable the coordination of all key aspects of the business. Primarily working alongside the sales team and the project leaders, we ensure our gate-keeper role is pro-active, organised and efficient, and provides an effortless transition from the point of the customer receiving their proposal and placing their order, all the way through their live project.

About the Role

• Populate the workflow management system ensuring activities, tasks and documentation are accurate, up to date, in the right place and easily accessible from initial proposal and order through to project closure. We use NetSuite.
• Process new customer orders including project set-up, raising purchase orders.
• Sales team support tasks including preparing and processing proposals, reviewing and updating sales pipelines, booking travel, updating customer communications.
• Projects team support tasks including processing add-on and credit orders, sending out project information packs, issuing warranty certificates.
• Support wider business projects and other departments as required.

We are looking for someone who:

• Has gained great experience from previous administration or co-ordination roles.
• Is computer/tech confident and familiar with using MS packages including SharePoint and Teams. Experience using CRM or ERP systems would be also be beneficial.
• Enjoys the challenge of systems and processes.
• Is an excellent communicator – both written and verbal.
• Demonstrates a positive, driven and curious mindset to collaboration and teamwork.
• Has a proactive, efficient and organised yet flexible approach to managing their own time and a busy and varied workload.
• Has a high level of accuracy and attention to detail with great numeracy skills and a basic level of commercial awareness.

Our office hours are 8am to 5pm (for 40hrs/week Monday – Friday)

Salary: £25,000 per annum depending on experience.

Working for Alitex

At Alitex we are passionate about all that grows! This means that whilst we take great pride in our product & service, we are also absolutely committed to providing a great working environment and taking each member of the team on a development journey. Our values are simple, but essential. We take pride in all we do, personal development is a must, we want everyone to feel part of the Alitex family and we encourage individual thinking.

What else can you expect?

· The option to work remotely up to 2 days a week on completion of a probationary period.

· Regular team and company events.

· Discounted Gym membership

· Relaxed dress code.

· Seasonal fresh fruit weekly.

· On-site parking.

• 22 days holiday per annum, extending to 24 after 1 years’ service.
• Monthly development meetings with your line manager to consider & plan your personal development.
• Company pension

Other items of note

• Alitex is based in a rural location near Petersfield in Hampshire, with limited access to public transport.
• Applicants must have the right to live and work in the UK and have a full driving license.
• Only shortlisted candidates will be contacted for interview.

Job Types: Full-time, Permanent

Pay: £25,000.00 per year

Benefits:

• Casual dress
• On-site parking
• Work from home

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Petersfield, GU31 5RG