Service Engineer (Fire)

Why ABCA?

Here at ABCA Systems Ltd, we strive to be the very best at what we do, both in the eyes of our customers and our colleagues. We believe close working relationships are the key to success and satisfaction. We are a team, we believe in one another and support one another as we work together towards a common goal. We believe investing in our employees is fundamental to success and growth. You will discover new opportunities, take ownership of important initiatives, learn at a fast pace and become part of the ABCA family.

If ABCA sounds like the right place for you, we would love you to join our team within the Service Active department. Working across both commercial social housing contracts to carry out preventative and reactive maintenance on Fire systems.

Duties and responsibilities

• Carry out preventative and reactive maintenance on fire alarm systems.
• Install, maintain, and repair fire detection, alarm, and suppression systems.
• Conduct routine inspections, testing, and servicing to ensure compliance with safety regulations.
• Diagnose and troubleshoot system faults and failures, providing efficient and effective solutions.
• Ensure all work meets BS 5839, BAFE, and any other relevant standards.
• Provide technical support and advice to customers on system functionality and operation.
• Work collaboratively with managers, technicians, and other engineers to complete installations on schedule.
• Maintain accurate records of work completed, parts used, and service reports.
• Follow health and safety protocols, ensuring all work is carried out in a safe and compliant manner.
• Stay up-to-date with industry trends, emerging technologies, and new regulations.

Key Requirements

Proven experience as a Fire Service Engineer within the Fire and Security industry.

Strong knowledge of fire alarm systems, emergency lighting, and suppression systems (experience with brands like Gent, Advanced, Kentec, Morley, etc., is an advantage).

• Relevant qualifications in fire alarm and security systems (e.g., FIA, City & Guilds, or equivalent).
• Familiarity with industry regulations, including BS 5839, BS 5266, and BAFE guidelines.
• Ability to read and interpret technical drawings, wiring diagrams, and schematics.
• Strong problem-solving skills and ability to work independently.
• Excellent communication and customer service skills.
• Valid UK Driving License (or equivalent if outside the UK).
• Willingness to travel to client sites and participate in an on-call rota when required.

Desirable Skills & Experience

• Experience in programming and configuring fire alarm and security systems.
• Certifications such as ECS/CSCS Card, FIA, IOSH, IFE.
• Previous experience working with networked fire and security solutions.
• Experience with commissioning and system integration.

Company Benefits

• 23 day’s holiday excluding bank holidays, with the ability to increase up to 25 days.
• Employee Assistance Programme with 24/7 telephone helpline and online support
• 8 face-to-face counselling sessions, including CBT
• 24/7 access to an online GP service
• Cash plan scheme on your everyday health and well-being including: optical, dental, physiotherapy, health screening, hospital admission and much more.
• Personal Accident Cover
• Employee discount platform including cinema tickets, holiday packages, car insurance and more.
• Free Basic Will Writing & Free Finance Well-Being Review
• EV Scheme Other Information

This is a permanent role we are offering based in the North West covering the following postcodes-

BB - BL - CH - CW - FY - L - LA - LL - M - OL - PR - SK - WA - WN

Job Types: Full-time, Permanent

Pay: £30,000.00-£45,000.00 per year

Additional pay:

• Bonus scheme
• Performance bonus

Benefits:

• Company pension
• Employee discount
• Health & wellbeing programme
• Referral programme

Schedule:

• 8 hour shift
• Monday to Friday

Application question(s):

• Do you have 5 years or more working in the Fire & Security Industry?

Work Location: On the road