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Service Senior Engineer

ABCA Systems Ltd

London

£38,000 a year - Permanent, Full-time

Location

London

Benefits
Pulled from the full job description

Referral programme
Annual leave
Employee discount
Company car
Company pension
Health & wellbeing programme

Full job description

We would love you to join our team within the Service Department. You will carry out day to day engineering jobs and help on the more complex/complaint jobs and also assist the Field Line Manager with audits/stock takes in their absence.

Duties and responsibilities

Help to improve the skills levels of the engineers in the team
Attending complaint level jobs to see they are completed to the satisfaction of the customer
Helping out with call out rota when needed
Keeping up to date downloads from site systems
PPM’S
Reactive fault calls
Assist engineers on complex jobs
Help other engineers over the phone
Assist Field Line Manager’s with Audits and stock takes
Help with cover when the Field Line Manager is on Annual Leave Qualifications and Experience Essential
Multi-disciplined in Fire & Security but more biased to Access Control and Door Entry.
5 plus years working in the Fire & Security sector.
Be able to work on multiple Fire & Security systems. Preferred
Competent with auto doors, shutters, gates and barriers.
Experience on warden call systems.

Personal Attributes

Good knowledge of British Standards.
Ability to work both independently, and as part of a team.
Excellent communication skills and the ability to build and maintain long-lasting relationships with customers.
Strong organisation and time management skills – working to customer deadlines.
Ability to use own initiative and logical thinking to solve problems.

Company Benefits

23 day’s holiday excluding bank holidays, with the ability to increase up to 25 days.
Employee Assistance Programme with 24/7 telephone helpline and online support.
8 face-to-face counselling sessions, including CBT.
24/7 access to an online GP service.
Cash plan scheme on your everyday health and well-being including: optical, dental, physiotherapy, health screening, hospital admission and much more.
Personal Accident Cover.
Employee discount platform including cinema tickets, holiday packages, car insurance and more.
Free Basic Will Writing Service.
EV Scheme

Other Information

This is a permanent role we are offering based in London. The rate of pay we are offering is £38,000 per annum, based on a 40 hour working week. We will also provide you with a company van and mobile phone.

Job Types: Full-time, Permanent

Pay: £38,000.00 per year

Additional pay: