Shift Supervisor

Shift Supervisor

Running the floor. Backing the team. Keeping things smooth.

About GRAIN

GRAIN is a relaxed, quality-driven chain of pizza and craft beer restaurants situated in West Wales. Our shifts are fast, friendly, and full of energy — and our Shift Supervisors are key to keeping everything flowing while making sure the team and guests are looked after.

What you’ll be getting stuck into:

• Leading day-to-day shifts across bar and floor

• Supporting bartenders and kitchen teams during service

• Making sure service standards, cleanliness, and presentation stay high

• Acting as the go-to person for the team during your shift

• Handling guest queries and resolving issues with confidence and warmth

• Supporting opening and closing procedures

• Ensuring cash handling and tills are managed correctly

• Helping train and support new team members

• Following health & safety, food hygiene, and licensing procedures

Desired experience:

• Previous experience in hospitality or a team-lead role

• Confidence leading a shift and supporting others

• Strong communication and organisation skills

• Ability to stay calm and positive when it’s busy

• Interest in progressing into supervisory or management roles

What you’ll get in return:

• 25% non-working food discount

• Paid breaks

• 28 days holiday

• Company pension scheme

• Tips shared equally across the team (based on hours worked)

• Christmas Day & Boxing Day off

• Real Living Wage employer

• Opportunities for training and progression

• Regular team get-togethers with food & drinks

• Support from a committed and approachable board of directors

Job Type: Full-time

Pay: £14.45 per hour

Expected hours: 30 – 40 per week

Work Location: In person