Trainee Technical Support Engineer

We are a market leader in supplying factory automation hardware and currently looking to expand our small team to increase our customer support.
Basic £20,000-£25,000 (depending on experience and future potential)
Location PE19 St. Neots

Trainee Technical Support Engineer Job Description for i4 Automation Ltd.
Factory automation is at the heart of all manufacturing and with the resurgence in UK manufacturing more people than ever are looking for ways to automate their processes and ensure repeatable manufacturing methods. Some areas that our customers work in include the following;- large-scale factory refrigeration, ground remediation, humidity control, industrial battery chargers, swimming pools, sauna and home automation, water treatment and chemical dosing, grain drying and even the bread baking machine found in many supermarkets, to name but a few.
We are looking to grow our business and to do this we need to free up the time of our senior team with a good support engineer who will (given time) understand our business and our products.
What will you actually be doing?
Once trained and with the proper guidance and backing we want you to handle all aspects of customer support, from specifying configurations through to supporting hardware and software setup, as well as aspects of our own IT infrastructure and website.
Here are few terms that if you are not already familiar with you soon will be:-
Programmable Logic Controllers (PLC’s) factory automation is controlled using a very reliable sequence controller to ensure high productivity.
Human Machine Interface (HMI’s) the window into any automation process allowing visualisation for the operator and fine tuning of any process.
Our unique products incorporate both PLC’s and HMI’s in one cost effective unit with free programming software and our excellent support (YOU), giving us a market leading solution.
More about us https://www.i4automation.co.uk.

We are currently looking for a Trainee Technical Support Engineer who must be interested in factory automation and IT. With a good level of basic education and an understanding of electrical theory plus a passion for the world of technology, we need someone with that “Can do” attitude. Being able to demonstrate this will be essential to your success.
Closing date for applications is open, we are waiting for the right person. Call us fussy but the job has to be suitable for both you and us!

Factory Automation and control https://youtu.be/VHp33jhT9Fk

No agencies, or time wasters please.

Job Types: Full-time, Permanent, Apprenticeship

Pay: £20,000.00-£25,000.00 per year

Additional pay:

• Yearly bonus

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Free parking
• On-site parking

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• St. Neots, PE19 5XT: reliably commute or plan to relocate before starting work (required)

Application question(s):

• In the context of i4 Automation and the above vacancy, what is a PLC? and an HMI? We don't need you to have experience with these terms but we are getting too many applicants that are not reading the vacancy. If you don't answer this your application is likely to be rejected.

Work authorisation:

• United Kingdom (required)

Work Location: In person

Application deadline: 30/09/2024
Reference ID: i4AIndeed240827