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Veterinary Receptionist

Tay Veterinary Centre
Dundee DD4 9DU
From £12.71 an hour - Part-time

Location

Dundee DD4 9DU

Benefits

Pulled from the full job description

  • Annual leave
  • Employee discount
  • Health & wellbeing programme
  • On-site parking

Full job description

Veterinary Receptionist (Part Time - 19.5 hrs)
Tay Veterinary Centre

Join our welcoming, independent small animal practice at Tay Veterinary Centre. We’re looking for a friendly, organised and proactive Veterinary Receptionist to become a key part of our front-of-house team.

As the first point of contact for our clients and their pets, you’ll play a vital role in creating a calm, professional and caring experience from the moment they get in touch.

About the Role

This is a part-time position (19.5 hours per week), with shifts worked on a rota basis across:

  • Monday–Friday: 08:00–19:00
  • Saturdays: 08:00–12:00

Flexibility to cover additional shifts for holidays or sickness is desirable.

What You’ll Be Doing

  • Greeting clients and patients with warmth and professionalism
  • Managing appointments and diary scheduling
  • Answering phone calls and handling enquiries efficiently
  • Registering new clients and maintaining accurate records
  • Processing payments and handling financial transactions
  • Supporting the clinical team with administrative tasks
  • Dispensing prescriptions (training provided)
  • Maintaining a clean, organised reception area

What We’re Looking For

  • Previous reception or customer service experience (essential)
  • Experience in a veterinary or animal care setting (preferred)
  • Excellent communication and interpersonal skills
  • Confident using computer systems and handling admin tasks
  • A calm, positive approach in a busy environment
  • A genuine interest in animal welfare

What We Offer

  • A supportive, friendly team environment
  • Staff discount on veterinary services and products
  • 6-weeks annual leave to support a healthy work life balance
  • Opportunity to work in a well-established, community-focused practice
  • Uniform provided

If you enjoy working with people as much as animals and thrive in a fast-paced but rewarding environment, we’d love to hear from you.

Job Types: Part-time, Permanent

Pay: From £12.71 per hour

Expected hours: No less than 19.5 per week

Benefits:

  • Employee discount
  • Health & wellbeing programme
  • On-site parking

Experience:

  • Receptionist: 1 year (required)
  • Veterinary Receptionist: 1 year (preferred)

Work Location: In person