junior it support jobs

Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.

Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer.

This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.

As a Senior Financial System Analyst, you will be part of the IT Financial Systems Team supporting, maintaining, developing, and implementing the firm's financial systems.

What You Will Do:

• The position will be the principal owner for the design, development, and implementation of Aderent Expert customization of Classic and Framework forms, inquiries, rules, and workflows.

• Utilize the DocuDraft toolkit to develop and modify DocuDraft documents.

• Design and implement scalable data warehouse solutions for finance applications, including optimized data models and ETL pipelines to ensure efficient data processing, storage, and reporting.

• Develop and optimize SQL queries, stored procedures, and data endpoints to enhance financial data processing, business intelligence, and integration with web applications and financial applications.

• Participate in the selection, planning, design, implementation, testing, and deployment of financial systems, including integration of third-party applications and interfaces.

• Provide second-tier level analysis and support of financial applications, resolving issues through ticket close out and ensuring user satisfaction.

• Collaborate with business partners to translate business needs into functional and system requirements to support business processes, origination, system, and technology changes.

• Collaborate with business partners and technology teams to define, coordinate, and execute User Acceptance Testing (UAT).

• Deliver and maintain tasks related to the implementation and support of financial systems, including business requirements, level of effort estimates, system specifications, data mapping documents, support, and troubleshooting documentation.

• Mentor junior developers and analysts regarding the firm’s financial systems.

Who You Are:

• Bachelor’s degree in Computer Science or Finance & Accounting, or equivalent required.

• Experience in a law firm is preferred.

• 5+ years of experience with Aderant Expert.

• 5+ years of experience with development tools.

• Extensive knowledge of the Aderant Expert Classic and Framework platform, including customization, database structure, and design studio.

• Proficient in development tools such as Visual Studio with SQL, SSRS, SSIS, SharePoint, C#, .NET, ASP.NET, and PowerShell. Additionally experienced with Office 365 products like MS Access, Power Apps, and BI tools.

• Experience with Iron Python and the API-Rest Framework.

• Experience with other financial systems: Expert Image, EIS, Intapp Time, Chrome River, and financial systems warehouse.

• Understanding of law firm financial database structures.

• Strong analytical and problem-solving skills.

• Excellent organizational, interpersonal, teamwork, communication, and customer service skills.

• Ability to collaborate with all levels of personnel within the firm.

• Capable of communicating effectively with both technical and non-technical audiences.

#LI-KD1

Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.

Goodwin is a disability-inclusive employer. Please contact us if you require any disability-related adjustments during the interview process, or would like to have a confidential conversation with a member of the recruitment team. If there are any disability-related reasons which have impacted your profile, we may also be able to make adjustments for these. Please see our Disability-Related Screening Adjustments page if this applies to you. (Disability refers to sensory and physical conditions, long-term health conditions, neurodivergence and mental health conditions).