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    • Good understanding of the regulatory framework for social housing and housing related legislation.
    • Awareness of regulatory consumer standards within social…
    • Relevant customer service, housing or retrofit training or qualifications are desirable but not essential.
    • Knowledge of social housing and the roles of Retrofit…
    • Previous experience in the housing sector and in similar roles.
    • We are seeking an experienced Resident Services Specialist to deliver an excellent, customer…
    • Multi-Agency & Partnership Working: Track record of effective collaboration with statutory and voluntary partners, including health, housing, probation, and…
    • Highly developed housing, regeneration or community development experience gained in a similar fast-past resident or development environment.
    • Salary Scale – 20-21 (£25,947- £26,305 per annum).
    • They may have issues relating to; substance misuse, mental ill health, (learning) disabilities or be in need…
    • You will work across the Society of St James’ accommodation portfolio providing an effective, high-quality housing management service including effective and…
    • Have previous experience of working in the housing sector or a similar setting.
    • £12,991.20 to £14,580.94 per annum plus company benefits.
    • Reporting directly to the Head of Housing Partnerships, the successful candidate will manage day-to-day operational relationships with key external delivery…
    • Benefits: *166 hours annual leave, including bank holidays (32 days FTE, including bank holidays) and an additional 1.5 days complimentary leave.
    • You’re an experienced housing or benefits professional with significant expertise in Housing Benefit, supported housing regulation and compliance.
    • Strong communication, interpersonal, and team-working skills with the ability to build key partnerships (e.g., healthcare, probation, housing).
    • Experience in housing, property management, customer service or resident support would be advantageous.
    • Guildford, Surrey (27.5 hours per week) *.
  • View similar jobs with this employer
    • We provide support to the local community, through supported housing, childcare, youth activities and community outreach work.
    • 25% off The Showroom Café.
    • Our clients present a spectrum of needs, including mental health challenges and some have been in the care system throughout their lives.

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Job Post Details

Bank Project Worker
Faversham ME13 8HB
£14.01 an hour

Job details

£14.01 an hour
Faversham ME13 8HB

Full job description

Bank Project Worker

Church House, Faversham and Stanley House, Chatham

£14.01 per hour

Hours as and when required - covering both Services.

Sanctuary Supported Living is delighted to be recruiting for a Bank Project Worker at our Homelessness Scheme at Church House in Faversham.

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care and support services to help people across England to live as independently as possible.

We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

The role of Bank Project Worker will include:

  • Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence
  • Assessing customers’ needs by writing and updating support plans
  • Being a first point of call to receive and direct all customer queries
  • Developing relationships with customers, ensuring that customers maintain personal choice, privacy and dignity
  • Liaising with external support links to improve customers’ confidence, health and wellbeing and offer training and encouragement towards employment and education
  • Handling occasional emergency situations
  • Keeping accurate and high-quality written records

Skills and experiences:

  • Experience of working with adults who have experienced homelessness
  • Enthusiastic and flexible with a strong “can-do” attitude
  • Ability to work as part of a team and on own initiative
  • Strong organisational skills as well as functional literacy and numeracy
  • Ability to react quickly to changing priorities whilst working to deadlines and targets
  • NVQ3 in Health and Social Care, or willingness to work towards is essential

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

  • A variety of online discounts and rewards from major retailers
  • Health and well-being plans
  • A wide range of learning and development opportunities

Job Reference: 224102

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don't forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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