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Learning Experience Specialist - job post

Allwyn UK
3.4 out of 5 stars
WatfordHybrid work

Location

WatfordHybrid work

Benefits

Pulled from the full job description

  • Life insurance
  • Company pension
  • Cycle to work scheme

Full job description

This role blends coordination, stakeholder management, facilitation and content creation with a focus on building a day-to-day environment where self-serve learning is embedded and accessible for all employees.

What you’ll be doing

Learning Design & Development

  • Design, develop, and evaluate engaging training sessions (in-person and virtual) working with in-house subject matter experts to develop bespoke training materials.
  • Create learning materials, guides, and digital assets to support programmes and enhance learner engagement, ensuring all training is accessible, inclusive, and aligned with business needs.

Operational Delivery

  • Deliver and continuously improve a seamless onboarding experience, from administration to delivery and follow up. Ensure new employees feel welcomed, informed, and empowered from day one through a structured, engaging, and values-driven programme.
  • Maintain and update the central Learning Hub/Intranet page with fresh, relevant content and craft engaging communications to promote learning opportunities.

Change Learning

  • Support change-related learning through project management, content creation, and delivery of initiatives to ensure consistent understanding and adoption across the organisation.

Development Programmes

  • Create, market, schedule, and deliver development programmes, ensuring measurement to guarantee value for both individuals and the business.
  • Coordinate and champion the internal coaching programme, equipping employees with impactful coaching experiences that drive performance and career progression.

Apprenticeships

  • Manage Allwyn’s apprenticeship offering, ensuring strategic use of levy funding aligned with skills and capability building. Oversee continuous development of these programmes, ensuring high-quality learning experiences, compliance, and meaningful career progression.

Learning Events

  • Curate and deliver impactful learning events that inspire growth, foster collaboration, and align with organisational priorities—creating memorable experiences that drive behavioural change.

Data & Insights

  • Use data and insights to continuously improve L&D programmes and measure the impact to report on key performance metrics.

We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence across Europe which includes: Czech Republic, Austria, Greece, Cyprus & Italy.

While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, largescale transformation journey by creating a National Lottery that delivers more money to good causes.

‍We’ve developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better.

  • Innovation - We pride ourselves on it! We’re constantly looking for new ways to excite our customers, bringing new products to enjoy which is all underpinned by our responsible play values and making them accessible to all.
  • Giving back – Did you know that playing the lottery generates around £30m a week for charities and good causes in the UK? Our aim is to have doubled this number by the end of the first 10-year licence
  • Sustainability – Our aim to be net zero by 2030 which would make us the first lottery provider globally to achieve this
  • Inclusion and accessibility – We are making all parts of The National Lottery inclusive – whether you play a game in a store or online.

We want to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.

Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We are a Disability Confident Leader which means we’ve taken proactive steps to ensure our workplace is accessible and inclusive for disabled colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job.

If you need any assistance or adjustments to this job description or in the application process, please contact a member of the talent team at careers@allwyn.co.uk and we’ll be happy to help.

Requirements

  • Proven experience delivering learning experience programmes in fast-paced, ever-changing commercial environments.
  • Strong design, facilitation, coaching, and mentoring skills with an engaging facilitation style.
  • Ability to design and deliver engaging training programmes across various formats.
  • Excellent project management and stakeholder engagement skills.
  • Experience in writing creative development content.
  • Strong organisational and coordination skills; ability to manage multiple priorities.
  • Knowledge of apprenticeship funding, qualifications frameworks, and regulatory requirements.
  • Experience with learning platforms and tools (desirable).
  • Instructional design experience and mindset to learn new tools.

Benefits

  • 26 days paid leave (plus bank holidays)
  • Annual bonus scheme
  • 2 x Life Days
  • 4 x Salary of Life Insurance
  • Pension: we’ll match your contribution up to 8.5%
  • Single Private Health Cover
  • £500 Wellness Allowance
  • Income Protection
  • Enhanced parental leave (maternity and paternity)
  • Eye Care, Dental and Cycle To Work schemes
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