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Job Post Details

NDA Fast Track File Handler
Keoghs
·
2.2
Bolton BL6 4SE
•
Hybrid work
Permanent, Full-time

Job details

Pay information not provided
Employee discount, Company pension, Private medical insurance, Cycle to work scheme, Season ticket loan, Tech scheme
Permanent, Full-time
Monday to Friday
Hybrid work in (Headquarters) 2 The Parklands, Bolton BL6 4SE

Full job description

Description


Join our team as a Fast Track File Handler and make an impact in a challenging, rewarding role.

As a Fast Track Handler you will handle litigated delegated and non-delegated motor instructions on behalf of key insurer clients and the MIB.
It will be necessary for the candidate to be able to demonstrate an ability to impress the client with the extent of their legal knowledge and provide clear unambiguous advice on the strategy for bringing a claim to its resolution. A clear view on both relevant case law and appropriate evidence will be necessary.
The candidate will handle cases on behalf of the MIB and other Insurers. The successful candidate should therefore be able to recognise cases with a technical bias, e.g. whether the MIB is the correct party to pursue (having an understanding of the Uninsured Drivers and Untraced Drivers Agreement) or whether an Insurer is a contractual Insurer, RTA Insurer, or Article 75 Insurer, and what actions are required if the policyholder is a Claimant and there is a counterclaim be pursued. There will also be claims involving multiple parties.

Key Responsibilities


  • Reviewing files, noting and abiding by Client Guidelines
  • Knowledge of litigation, the CPR Rules and Court procedures
  • Formulating initial and ongoing Strategy, efficiently and effectively, having in mind the appropriate fee structure.
  • Draft reports confirming Strategy and agreeing the most suitable approach with the client.
  • Draft legal documents and comply with Court orders/deadlines
  • Throughout the lifetime of a case, being aware of the overall spend on a claim, whether fixed fee or hourly rate.
  • Undertaking negotiations with Third Party Solicitors
  • Liaising with Insured and Insurers and Brokers where necessary
  • Ensuring ‘actions’ are carried out as per Action Lists in Case Management System
  • Undertaking Court Hearings
  • Ensuring relevant tasks are delegated to the paralegals
  • Accurately recording time and management information
  • Accurately processing bills in accordance with Client Guidelines
  • Ensuring files are kept within ISO 9001 guidelines
  • To ensure compliance with the SRA Standards & Regulations

Working Hours
35 hours per week
Monday – Friday 9am – 5pm with 1 unpaid hour for lunch
Primary location for this role is Bolton, Parklands Office

Skills, Knowledge and Expertise


  • Sound and practical experience of handling Fast Track RTA litigated files is essential, with evidence of managing own case load and reporting skills
  • Have an understanding of indemnity and/or the MIB would be beneficial
  • Drafting of legal documents, including defences, applications, witness statements, Part 35 Questions, Part 18 Questions
  • Liaising with and drafting instructions to Counsel
  • Experience of managing fixed fees whilst delivering quality
  • Good telephone negotiation skills
  • Good IT skills including Word, Outlook, and experience of a Case Management System, and preference for working paperless
Have the ability to:
  • Work as part of a Team
  • Use own initiative
  • Plan and prioritise workloads and effectively use delegation
  • Remain calm under pressure
  • Recognise when sensitivity and tact are required
  • Identify key facts/issues and make early investigations and decisions to bring a case to a conclusion
  • Follow work processes and keep to Strategy
  • Ability to make decisions
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
Our Values
We are connected
We are Dynamic
We are Innovative
We succeed together

Benefits


  • 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
  • Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
  • Simply Health Care Cash Plan
  • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
  • Death in Service
  • Critical Illness Cover
  • PHI/Income Protection (Private health insurance)
  • Pension Contribution based 5% Employee / 3% Employer
  • Cycle to Work Scheme*
  • Tech Scheme*
  • Season Ticket Loan*
  • Gym Flex*
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide
  • Discounts at local retail outlets
  • after successfully completing probation


About Keoghs

Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.

With more than 50 years’ experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.
We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we’ve transformed the claims handling process for low-value personal injury claims; we’ve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.
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