live chat support jobs
- Capital on TapCardiff
- Sabbatical
- Company pension
- Private medical insurance
- Cycle to work scheme
- Season ticket loan
- Providing friendly, professional support to customers via phone, email, and live chat.
- Recognising customers who may need additional support and ensuring they…
- Chisholm Hunter LtdGlasgow
- Employee discount
- Engage with customers via live chat, email, and phone to provide outstanding service and sales support.
- As a Sales Professional for Live Chat you will be…
- RICSBirmingham B3
- Annual leave
- Company pension
- Private medical insurance
- Respond to member enquiries in a timely, accurate and professional way across channels including phone, email and live chat.
View similar jobs with this employerTeleperformanceManchester- Paid training
- Referral programme
- Employee discount
- Company pension
- Discounted or free food
- Work from home
- You will talk to a variety of customers and support them by provide a positive experience on every call.
- We do this by telephone, email, web chat, white mail…
- Staffbase Recruitment LtdWorcestershire
- Annual leave
- Free parking
- Company pension
- Ideally you will have previous experience in a similar technical support or IT support position.
- Effectively process all customer technical queries via phone,…
Telesales Advisor
Urgently neededResQKingston upon Hull HU1 3NA- Paid training
- Employee discount
- Company pension
- Salary - £25,610.25 - £27,262.95 p.a. + commission + Fully Paid Training.
- Hours - 38.75 - 41.25 per week, between 8am and 10pm.
- Sage Global servicesWallsend NE28 9EJ
- Employee mentoring programme
- Employee stock purchase plan
- Employee discount
- Life insurance
- Free parking
- Additional leave
- Feel free to drop in at any point during the session; you do not need to attend for the full time.
- Job Types: Full-time, Permanent, Apprenticeship.
- Hargreaves LansdownBristol
- Life insurance
- Company pension
- Paid volunteer time
- Private medical insurance
- Able to identify and support vulnerable clients.
- Help@hand - confidential support including mental health counselling and remote GP.
- Ocado RetailSunderland SR1 3AD
- Annual leave
- Company pension
- Discounted gym membership
- From then on, you’ll have a clear career path for you to develop, with regular coaching sessions and a tailored leadership programme to support you every step…
Senior Customer Experience Representative
Often replies in 1 dayCut MyHenfield BN5 9XR- Employee discount
- Relocation assistance
- Free parking
- Company pension
- Casual dress
- Cycle to work scheme
- Provide exceptional customer support via various channels (phone, email, chat) to resolve inquiries, complaints, and product-related issues.
Senior Customer Experience Representative
Often replies in 1 dayCut MyHenfield BN5 9XR- Employee discount
- Relocation assistance
- Free parking
- Company pension
- Casual dress
- Cycle to work scheme
- Provide exceptional customer support via various channels (phone, email, chat) to resolve inquiries, complaints, and product-related issues.
Temporary Customer Care Advisor
Often replies in 5 daysNet World SportsWrexham LL13 9UT- Referral programme
- Annual leave
- Employee discount
- Gym membership
- Free parking
- Store discount
- Manage and respond to enquiries across multiple customer communication platforms including email, live chat, phone and marketplace messaging systems.
- Leisure Electronics LtdKingston upon Hull HU7
- Free parking
- Company pension
- On-site parking
- Deliver chat host services, engaging with players in live chat environments to foster a fun, friendly, and respectful community.
New Patient Conversion & Inbound Sales Specialist - Part-Time
Often replies in 1 dayWe Fix Feet LimitedBeeston NG9 2JJ- Employee mentoring programme
- Employee discount
- Free parking
- Company pension
- On-site gym
- On-site parking
- Clinic Support: Provide daily lunchtime reception cover (greeting patients, handling calls, taking payments) and support the wider front-of-house team.
- Blackhawk NetworkHemel Hempstead HP3 9TD
- Annual leave
- Employee discount
- Employee assistance programme
- Company pension
- Paid volunteer time
- Private medical insurance
- The EMEA Customer Service Department is responsible for providing first and second line customer support for Blackhawk Network products and services via…
- Led Technologies limitedCongleton
- Company events
- On-site parking
- Provide first-line technical support & sales to customers via phone, email, and chat.
- Experience in a technical support role or similar position is desirable…
Job Post Details
Associate - job post
Location
Benefits
Pulled from the full job description
- Annual leave
- Private medical insurance
Full job description
Why Faculty?
We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here.
We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence.
Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology.
AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen.
About the team:
Bringing medicine to patients is complex, expensive and high-risk. Faculty’s Life Science’s team is concentrated on building AI solutions which optimise the research and commercialisation of life-changing therapies.
We partner with major pharma firms, academic research centres and MedTech start-ups to design and deliver solutions which address critical healthcare challenges, and help to democratize health.
About the role:
This is an exciting, new role for an individual motivated to build their knowledge of AI transformation in life sciences. As an Associate, you’ll be part of a close-knit team - scoping, building and delivering impactful AI projects for our pharmaceutical clients. We’ll look to you to build trusted client relationships, analyse requirements and feedback, stay on top of workflows and help to ensure our bespoke AI tools are optimised for real-world operations.
#LI-PRIO
What you'll be doing:
-
Managing individual work streams to support the successful delivery and implementation of bespoke AI solutions.
-
Working side-by-side with life sciences stakeholders to understand critical mission challenges and user needs
-
Conducting open-source analysis to support the development of cutting-edge AI tools
-
Translating complex operational requirements into clear user stories for delivery and engineering teams.
-
Designing and testing workflows that support user-centric decision-making in high-stakes environments
-
Collaborating closely with technical teams to ensure projects run smoothly and solutions meet customer needs
-
Contributing to internal thought leadership, strategy, and capability development across the team
Who we're looking for:
-
You demonstrate analytical thinking, can clearly communicate ideas, and synthesise complex information
-
You have some experience working on AI/data intensive projects
-
You have external client-facing experience and have built trusted relationships which have contributed to the overall success of projects/products
-
You’ve worked with technical teams
-
You understand Agile and related methodologies and the basis of iterative development and continuous delivery
-
You are thoughtful and proactive in ambiguous situations, keen to take initiative and own finding solutions to challenges
-
You’re excited and energised by the possibilities for innovation in life sciences!
Our interview process:
-
Talent Team Screen (40 mins)
-
Introduction Interview (60 mins)
-
Case Study Interview (60 mins)
-
Interview with Business Unit Director (30 mins)
Our Recruitment Ethos
We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations.
Some of our standout benefits:
-
Unlimited Annual Leave Policy
-
Private healthcare and dental
-
Enhanced parental leave
-
Family-Friendly Flexibility & Flexible working
-
Sanctus Coaching
-
Hybrid Working (2 days in our Old Street office, London)
If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please do apply or reach out to our Talent Acquisition team for a confidential chat - talent@faculty.ai Please know we are open to conversations about part-time roles or condensed hours.