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Job Post Details

Customer Service Advisor / Social Media Assistant
Korporate Ltd
Bridgers Business Barns, Langton Lane, Hassocks BN6 9HA
£25,000 a year
Permanent, Full-time

Job details

£25,000 a year
Employee discount, Sick pay, Free parking, Transport links
Permanent, Full-time
Bridgers Business Barns, Langton Lane, Hassocks BN6 9HA

Full job description

About Us

We’re a fast-growing professional nail polish brand trusted by nail technicians and salons across the UK, EU, Australia, and beyond. We’re passionate about high-quality products, colour innovation, and elevating the art of nails. As our brand expands globally, we’re looking for a creative and strategic Social Media Content Creator to bring our digital presence to life.

About the Role

We are looking for a bubbly, outgoing, confident personality to join our team as a Customer Service Executive / Social Media Manager. This is a fantastic opportunity for someone who loves talking to people, bringing positive energy to their work, and isn’t afraid to jump in front of a camera!

If you enjoy engaging with others, creating fun content, and helping customers feel valued and supported, this role is perfect for you.

Key Responsibilities Customer Service

  • Handle customer enquiries via email, and social media
  • Provide friendly, clear, and helpful support
  • Resolve customer issues with a positive, can-do attitude
  • Maintain excellent communication and follow-up

Social Media Assistant

  • Help create engaging content for TikTok, Instagram, and other platforms
  • Appear on camera for product demos, behind-the-scenes videos, and marketing content
  • Reply to comments and messages
  • Assist with planning social media campaigns
  • Help grow brand awareness and online engagement

What We’re Looking For

  • No previous experience required
  • A bright, bubbly, outgoing personality
  • Confident speaking on camera and in public
  • Strong communication skills
  • Creative and willing to try new ideas
  • Able to work well in a team
  • Reliable, organised, and enthusiastic

What We Offer

  • Full training and ongoing support
  • A fun, relaxed, and creative workplace
  • Opportunities to grow within the company
  • Staff perks and employee discounts
  • A chance to build real career skills in customer service and social media marketing

Job Types: Full-time, Permanent

Pay: £25,000.00 per year

Benefits:

  • Free parking
  • Sick pay
  • Transport links

Application question(s):

  • This role includes speaking on camera as part of the social media content. Are you comfortable with that?
  • Could you please share your social media handles with us?

Work Location: In person

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