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    • Help maintain a safe, secure and welcoming atmosphere across the residence throughout the night.
    • Experience working in a night shift, overnight, reception,…
    • Running the night audit using our internal system (Opera Cloud).
    • Following all night shift procedures and any other duties as and when required.
    • Run night audit and roll the date in OPERA.
    •  Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the…
    • £29,645 - £32,825 per annum.
    • You be required to undertake a basic DBS check for this role.
    • This role is 8pm – 8am on a 4 on, 4 off shift pattern.
    • To highlight any unusual or suspect guest attitude or unattended items to the night manager.
    • Provide night drinks at the bar for house guests only and charge…
    • Previous hotel, hospitality, security or night-work experience.
    • As a Night Guest Service Assistant, you’ll support customers and clients with attentive service…
    • You will have knowledge and experience of working in a luxury four or five star hotel front office, ideally currently working on night shifts.
    • 16–32 hours per week | Flexibility required to work a variety of shifts, including early and late shifts.
    • Welcome guests and provide a warm, professional first…
    • We are on the lookout for a Claims Handler to join our established First Response Team to work on a night shift basis working 44 hours per week on a rota of 4…
  • View similar jobs with this employer
    • Working hours: 37.5 hours per week.
    • Shift pattern: 2 early, 2 lates ( 6pm- 05:05am , 8pm-07:05am).
    • To ensure the project remains a safe environment, mediating…
    • Running the night audit using Opera Cloud.
    • Following all night shift procedures and any other duties as and when required.
    • Free meals on duty (when applicable).
    • Previous hotel night experience would be welcome,as would first aid or fire safety training.
    • £14.39 per hour plus tronc and fantastic benefits.
    • As an Emergency Responder you will provide a high quality emergency response service to meet the needs of residents within our Extra care scheme in Crewe.
  • View similar jobs with this employer
    • This position would suit someone with previous hotel night experience, who is self-motivated with a passion for service excellence.
    • There is also possibility of night shifts to ensure continuous 24-hour management coverage.
    • The role of Assistant Front Office Manager will work with 1 other on…

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Job Post Details

Reception Host - Casual and 16hr Contracts Available
Village Hotels - Bristol - Reception / Nights
·
3.0
Filton BS34 6FG
Part-time

Job details

Pay information not provided
Employee discount, Sick pay, Life insurance, Company pension, Flexible schedule, Car scheme
Part-time
Filton BS34 6FG

Full job description

First impressions are the most important right? The reception team at Village Hotel Club are the first friendly face our guests see. From reception, you will ensure that every guest gets a warm, vibrant Village Hotel Club welcome. A font of knowledge, you will know every detail about the hotel and local area, making recommendations and solving problems before they are even problems. Nothing is too much trouble.


Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits* such as…

  • Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
  • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
  • Friends and Family discounted stays from £49 including breakfast
  • 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
  • 30% discount on and off shift in our Village Hotel Starbucks stores
  • Excellent training and development including our Rising Stars and Talent Academy programmes
  • A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
  • Discounts and cashback offers on many High Street Brands and Supermarkets.
  • A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
  • Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
  • Financial wellbeing support and salary drawdown via Wagestream
  • Access to our Employee Assistance Programme, offering support and counselling
  • Flexible working hours
  • A fun, supportive and inclusive work environment with regular team events
  • Excellent Reward and Recognition Incentive schemes
  • Anniversary rewards for key milestones of service
  • Electric car salary sacrifice scheme
  • Have your birthday off guaranteed
  • Discounted Health Cash plan and Sick pay Insurance.
  • A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
  • Enhanced maternity and paternity benefits and pay
  • Company Pension scheme
  • Life Insurance
  • T&C’s apply based on your contract

But what we need from you…

  • Personality, and bags of it
  • A great memory, to add that personal touch for returning guests
  • Proactive problem solver
  • A passion for delivering the best guest experience
  • Strong communication
  • Team player and ability to partner with other departments


Come and be part of something new & something special - Work, Grow & Play the Village Way!


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