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    • Running the night audit using our internal system (Opera Cloud).
    • Following all night shift procedures and any other duties as and when required.
    • Immediate start available | Flexible full‑time or part‑time hours.
    • Earn up to £13.35 per hour, plus £1 meals on every shift.
    • £29,645 - £32,825 per annum.
    • You be required to undertake a basic DBS check for this role.
    • This role is 8pm – 8am on a 4 on, 4 off shift pattern.
    • Complete night-shift checklists and ensure all relevant tasks are accurately recorded and signed off.
    • In this full-time, 40-hour-per-week role, you’ll deliver…
    • View all Levy jobs - Nottingham jobs - Receptionist jobs in Nottingham
    • Salary Search: Night Receptionist salaries in Nottingham
    • See popular questions & answers about Levy
    • The ability to work confidently and independently during night-time hours.
    • Manage guest check-ins and check-outs during the night, responding to queries and…
    • Previous hotel, hospitality, security or night-work experience.
    • As a Night Guest Service Assistant, you’ll support customers and clients with attentive service…
    • You will undertake night audits and corridor checks to make sure everyone in our hotels are safe and well looked after through the night.
    • It is about anticipating needs, making decisions, supporting your team and ensuring every guest feels genuinely welcome.
    • The person we're looking for.
    • You will have knowledge and experience of working in a luxury four or five star hotel front office, ideally currently working on night shifts.
    • Parking available on site for night time workers.
    • 8pm-8am (Wednesday, Friday, Saturday and Sunday night available) 3 nights required, flexible on the days…
  • View similar jobs with this employer
    • Working hours: 37.5 hours per week.
    • Shift pattern: 2 early, 2 lates ( 6pm- 05:05am , 8pm-07:05am).
    • To ensure the project remains a safe environment, mediating…
    • We are on the lookout for a Claims Handler to join our established First Response Team to work on a night shift basis working 44 hours per week on a rota of 4…
  • View similar jobs with this employer
    • Working hours: 37.5 hours per week.
    • Shift pattern: 6pm - 5:05am , 4 on 4 off.
    • To ensure the project remains a safe environment, mediating any disputes and…
    • This varied role combines practical support, administration, and safeguarding responsibilities, ensuring young people receive the assistance they need to…
    • Run night audit and roll the date in OPERA.
    •  Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the…

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Job Post Details

Night Porter
Village Hotels - Cardiff - Reception / Nights
·
3.0
Cardiff CF14 7EF
Part-time, Full-time

Job details

Pay information not provided
Employee discount, Sick pay, Life insurance, Company pension, Flexible schedule, Car scheme
Part-time, Full-time
Night shift
Cardiff CF14 7EF

Full job description

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits* such as…

  • Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
  • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
  • Friends and Family discounted stays from £49 including breakfast
  • 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
  • 30% discount on and off shift in our Village Hotel Starbucks stores
  • Excellent training and development including our Rising Stars and Talent Academy programmes
  • A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
  • Discounts and cashback offers on many High Street Brands and Supermarkets.
  • A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
  • Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
  • Financial wellbeing support and salary drawdown via Wagestream
  • Access to our Employee Assistance Programme, offering support and counselling
  • Flexible working hours
  • A fun, supportive and inclusive work environment with regular team events
  • Excellent Reward and Recognition Incentive schemes
  • Anniversary rewards for key milestones of service
  • Electric car salary sacrifice scheme
  • Have your birthday off guaranteed
  • Discounted Health Cash plan and Sick pay Insurance.
  • A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
  • Enhanced maternity and paternity benefits and pay
  • Company Pension scheme
  • Life Insurance
  • T&C’s apply based on your contract

Our hotels never sleep and our first-class customer service never stops. With a busy hotel, a lively Pub and Grill and a buzzing health club we are on the go 24/7. As our Night Porter, you will play a crucial role in ensuring that our customers receive exceptional service throughout the night. Working alongside the Night team, you will need to think on your feet, proactively solving problems and be versatile, supporting all departments. This is a really varied role, where you will be involved in every step of our customer journey, from check in through to preparing room service orders and serving on the bar.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits* such as…

  • Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
  • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
  • Friends and Family discounted stays from £49 including breakfast
  • 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
  • 30% discount on and off shift in our Village Hotel Starbucks stores
  • Excellent training and development including our Rising Stars and Talent Academy programmes
  • A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
  • Discounts and cashback offers on many High Street Brands and Supermarkets.
  • A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
  • Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
  • Financial wellbeing support and salary drawdown via Wagestream
  • Access to our Employee Assistance Programme, offering support and counselling
  • Flexible working hours
  • A fun, supportive and inclusive work environment with regular team events
  • Excellent Reward and Recognition Incentive schemes
  • Anniversary rewards for key milestones of service
  • Electric car salary sacrifice scheme
  • Have your birthday off guaranteed
  • Discounted Health Cash plan and Sick pay Insurance.
  • A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
  • Enhanced maternity and paternity benefits and pay
  • Company Pension scheme
  • Life Insurance

  • T&C’s apply based on your contract


But what we need from you…


  • Know what great customer service looks like
  • Ability to resolve guest issues efficiently and positively
  • Able to work on your own initiative
  • Know what a good job looks like
  • Forge and maintain strong relationships with all departments

**Please note - All offers are subject to a successful DBS check in this role**

Come and be part of something new & something special - Work, Grow & Play the Village Way!


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