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    • Manage and coordinate daily office activities to ensure operational efficiency.
    • Proven experience in office administration or related roles with strong…
    • There will be some normal executive support, but the larger part of the role is about coordinating people, customers, suppliers and information across a busy…
    • Act as the London office manager, ensuring the smooth day-to-day running of the Victoria office, including supplies, cleaning, maintenance, and landlord liaison…
    • To support the effective delivery of organisational office and compliance functions across Citizens Advice Wirral.
    • Communicating with clients via telephone, making sure they turn up at events, have all the details they need, making sure they turn up to trainings.
    • Taking the lead in Facilities and H&S, liaising with Landlords and other 3rd parties involved with PowerNI/Energia Group offices in the Newforge Lane Business…
    • Maintain clear communication between office-based staff and field operatives.
    • Oversee office systems, supplies, facilities and administrative procedures.
    • Experience of working within an office environment.
    • Assist in processing Plant & Equipment Requests under supervision.
    • 25 days annual leave plus bank holidays.
    • Responsible for managing and developing a team of office staff and field service engineers, you will be required to run an efficient and professional department…
    • Take ownership of our back-office, financial bookkeeping, and property administration.
    • Managing our day-to-day construction accounting and overseeing the…
    • Free car parking under the office.
    • Liaising with building managers on maintenance, and organising office cleaners.
    • Owning the day-to-day accounts.
    • The Operations Coordinator supports the Community Care Managers and Service Managers in overseeing service quality, achieving company objectives, and…
    • Supporting the overall operational needs of a small growing office.
    • Day-to-day tasks include co-ordinating office activities, handling sales and purchase…
    • Background in administration, office management, or recruitment/HR.
    • 33 days paid holiday (rising to 38 with long service).
    • This is an excellent opportunity for someone with experience in social housing repairs, scheduling, or construction coordination who is looking to join a fast…

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Job Post Details

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Service Coordinator - job post

Accelleron
4.1 out of 5 stars
Telford
Full-time

Location

Telford

Benefits

Pulled from the full job description

  • Company pension

Full job description

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.
Are you ready to drive operational excellence and customer satisfaction in a high-performance technical environment?
We are seeking a proactive, resourceful, and customer-focused Service Coordinator to join our UK & Ireland team. This role goes far beyond basic administration—you’ll be at the heart of our turbocharger service operations, playing a pivotal role in shaping customer experiences and driving business success.
Your Responsibilities
  • Customer Relationship Management: Act as the primary point of contact for customers throughout the service process. Build strong, sustainable relationships and ensure their needs are met with professionalism and urgency.
  • Service Job Coordination: Plan, schedule, and oversee turbocharger service jobs in the marine and power generation industry. Ensuring optimal allocation of resources (service engineers, spare parts, tools) and adherence to timelines.
  • Contract & Process Management: Ensure all contractual obligations are fulfilled, from quotation to invoicing and cash collection. Manage claims, changes, and quality standards.
  • Continuous Improvement: Collaborate with cross-functional teams to harmonize service activities, maximize sales opportunities, and drive improvements in our offerings.
  • Reporting & Documentation: Maintain accurate records in our ERP/CRM systems, ensuring data integrity and timely reporting.
  • Problem-Solving: Tackle challenges creatively and commercially, adapting to changing priorities in a fast-paced environment.
Your Background
  • Higher education in a technical, engineering, or commercial field (degree preferred).
  • Experience in service coordination, project management, or technical customer service—ideally in the maritime, power generation, or industrial sectors.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines.
  • Excellent communication skills (verbal and written) in English.
  • Proficiency with MS Office and familiarity with ERP/CRM systems (SAP experience is an advantage).
  • A customer-centric mindset, commercial awareness, and a drive for continuous improvement.
  • Flexibility to adapt to dynamic situations, including occasional travel or extended hours.
Your Benefits
  • Competitive salary and benefits package (including pension, private medical, and wellness programs).
  • Opportunities for professional development, training, and career progression within a global organization.
  • A dynamic, supportive team environment that values initiative, ownership, and collaboration.
  • Flexible working arrangements and a focus on work-life balance.
We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website
accelleron.com
.
Accelleron Data Privacy Statement:
accelleron.com/privacy-notice/candidate
Job Family Group:
Service
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