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Veterinary Receptionist
Sage Vets
Loughton IG10 1ET
£12.60 - £13.00 an hour
Permanent, Full-time

Job details

£12.60 - £13.00 an hour
Employee discount, Cycle to work scheme
Permanent, Full-time
Loughton IG10 1ET

Full job description

Veterinary Receptionist – Join Our Independent Practice!

We are a new independent veterinary practice, who pride ourselves on delivering personalised and compassionate care to our community's pets. Our small friendly team is dedicated to creating a supportive environment for both our clients and their pets. We are looking for a warm, organised, and experienced Veterinary Receptionist to join our team.

Job Description:

You will join another full time receptionist to be a welcoming face and voice of our clinic, ensuring our clients receive outstanding service and support. Your role will involve managing appointments, addressing enquiries, and performing various administrative tasks to help maintain smooth daily operations.

Key Responsibilities:

  • Greet clients and their pets with a friendly and professional manner
  • Answer and manage incoming calls, emails, and messages promptly and courteously
  • Schedule and confirm appointments, optimising the clinic's schedule
  • Maintain accurate and up-to-date client and patient records
  • Process payments, issue receipts, and handle cash transactions
  • Assist with administrative duties such as filing and inventory management
  • Keep the reception area clean, organised, and welcoming
  • Provide general support to the veterinary team as needed

Requirements:

  • Experience in a veterinary reception role
  • Excellent communication and interpersonal skills
  • Ability to manage stressful situations with patience and professionalism
  • Proficiency with computer systems and office software
  • A genuine love for animals and a compassionate approach to pet owners
  • Strong attention to detail and organisational skills

Benefits:

  • Professional development and continuing education opportunities
  • Employee discounts on veterinary services
  • A genuinely supportive and friendly work environment

How to Apply:

If you are passionate about providing exceptional customer service and have a love for animals, we want to hear from you! If you have any queries, please feel free to email reception@sage-vets.co.uk

Job Types: Full-time, Permanent

Pay: £12.60-£13.00 per hour

Benefits:

  • Cycle to work scheme
  • Employee discount

Experience:

  • veterinary reception: 1 year (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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