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Position: Invoicing Assistant

Reporting to: Invoicing Team Leader

Location: Southampton

Contract: Full Time Permanent

About Cera:
Cera is the UK's largest HealthTech company and one of Europe's fastest-growing businesses undefined harnessing preventative technology and AI to take care out of Britain's hospitals and into patients' homes. Our 10,000 carers and nurses deliver around 2.5 million patient home visits a month undefined a volume greater than all A&E attendances across England.

Cera is now Europe's largest HealthTech company and one of its fastest-growing businesses, with circa $500 million in annualised revenues, and 150-fold growth in impact over the past five years. Cera has also gathered the largest home healthcare dataset in Europe, powering the development of cutting-edge AI products that have reduced hospitalisations by up to 70%, saving the UK Government and NHS more than £1 billion to date.

The UK's Number 1 ranked HealthTech company, Cera's pioneering approach has been recognised by numerous industry awards including a Newsweek AI Impact Award, the UK Tech Awards' Tech for Good Prize, Health Tech Digital's Best Use of Artificial Intelligence, the Deloitte Fast 50 and EY's prestigious UK Entrepreneur of the Year Award 2024. Cera was recently recognised by TIME Magazine as one of the World's Top HealthTech Companies, and has been recognised as the Number 1 Healthcare AI Company for 2025.

About the role:
The Finance Assistant, reporting to the Invoicing Team Leader, will work as part of a capable and experienced billing team who are responsible for the Income for the Care division in England, Wales and Scotland. A mix of skills and approaches will be required in the role, recognising the differing nature of contracts that we deal with.

The team is responsible for producing invoices for all Client Contracts for approx £300million per year.

Invoicing team activities are varied and complicated by the bespoke nature of both the process, systems and the content of invoices required by different local authority and NHS bodies due to varying contractual terms and conditions.

Much of the day-to-day work requires the use of Excel, and the successful applicant would need to be fully conversant with the product and able to comfortably work with analysing data and have excellent reconciliation skills.

They will take responsibility for a portfolio of clients that will include Local Authority, NHS and Private Client accounts and be comfortable with high volumes of transactional processing.

The team has an ongoing task of integrating acquisitions within the business and this role will work as a support to that task, using their broad experience of finance to support the project and ensure agreed deadlines are met.

The team is charged with providing a professional, responsive and efficient service to the division's internal and external customers.

Responsibilities:
undefined Produce invoices for an allocated portfolio of clients and ensure that they are raised and issued on time and in the correct prescribed format. This will include working more than one system to derive the necessary output

undefined Produce and complete Local Authority Service Returns using our Reporting tool and reworking and reconciling visit data in Excel

undefined Using analytical skill to analyse the data, agree the chargeable value and query all variances to ensure the correct revenue is recognised for the Contract

undefined Maintain and record clear working papers to provide a full audit trail supporting all data validation undertaken

undefined Liaising directly with Local Authority commissioning and finance teams and our local Offices, to proactively resolve queries to allow invoices to be issued without delay

undefined Processing all transaction data to the finance system

undefined Produce weekly reports for your manager on unbilled Contracts within your own Portfolio

undefined Prompt escalation of all issues to your Line Manager and Operations as they arise and monitoring of all issues to ensure that they are resolved quickly and efficiently

undefined Achieving KPIs aimed at minimising unbilled work, and timely and accurate issue of invoices and credit notes, and resolution of queries

Qualifications and Skills:

Qualifications
undefined A Levels, preferably to include Maths or Business Studies
undefined GCSEs including English and Maths Grade 4+
undefined or Degree or AAT Level 2+ Experience
undefined Recent experience in a similar role
undefined Experience of using Finance Systems - essential
undefined At least 5 yr+ experience working within a Finance team
undefined Experience using a Time management and billing system -useful

Skills and Knowledge
undefined Microsoft Excel proficiency to Intermediate level
undefined Able to build effective relationships with colleagues and clients
undefined Conscientious with high level of attention to detail
undefined Highly numerate
undefined Demonstrate an ability to work autonomously for routine tasks
undefined Excellent communication skills
undefined Able to manage own time effectively to meet deadlines
undefined Able to demonstrate a creative approach to problem solving

General Company Responsibilities
? Equality, Diversity and Inclusion (EDI): Employees are expected to promote and uphold the organisation's commitment to equality, diversity, and inclusion by fostering a respectful and inclusive working environment.

? Health and Safety: Employees must ensure compliance with health and safety regulations and organisational policies, and take responsibility for their personal safety and the safety of others.

? Training and Development: Employees must engage in all relevant Company mandatory training, workshops, and learning opportunities.

? Policies and Procedures: Employees must adhere to all organisational policies and procedures.

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