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    • Experience coordinating across multiple departments & functions of an organisation, including customer service, technology, operations and finance departments.
  • View similar jobs with this employer
    • Experience coordinating across multiple departments & functions of an organisation, including customer service, technology, operations and finance departments.
  • View similar jobs with this employer
    • Experience coordinating across multiple departments & functions of an organisation, including customer service, technology, operations and finance departments.
    • Reporting to the CFO, the Transformation & Strategy Director will lead the development and execution of Henderson’s Group strategy while providing executive…
    • Take responsibility for the effective day-to-day operation of the business.
    • We are looking for an experienced business operator who will take responsibility for…
    • Ensure effective transition of new systems and services into live operation.
    • Significant experience in IT operations leadership at Head of, equivalent or above…
    • Oversee day-to-day operations, working through and developing the management teams of acquired businesses.
    • Acquisition pipeline — further bolt-on businesses…
    • With our logistics operations now operating through a newly outsourced 3PL model, this is an opportunity to take ownership of the next phase: stabilise, improve…
  • View similar jobs with this employer
    • Experience coordinating across multiple departments & functions of an organisation, including customer service, technology, operations and finance departments.
    • Relevant sector experience is preferred.
    • Indevor prides itself on providing innovative solutions to serve our clientele with an underlying, paramount focus on…
    • Coordinate with local vendors, field technicians, logistics providers, and other regional resources when necessary to support successful customer…
    • Achievement of budgeted P&L and cost-control targets across the operations division.
    • Represent the operations function at Board and senior leadership level,…
    • CR Smith is Scotland's leading manufacturer and installer of premium custom-made windows, doors and living space solutions.
    • Company vehicle and fuel card.
    • Lead the Asset Management operations, embedding the new structure and resources.
    • Leading this key part of the division, as Associate Director for Asset…
    • Acting as trusted advisor to the directors and senior management team, providing coaching on sensitive and complex employment matters.

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operations manager
Trading and Operations Platform Transformation Lead
London
•
Hybrid work
Full-time

Job details

Pay information not provided
Paid volunteer time
Full-time
Hybrid work in London

Full job description

Job Title

Trading and Operations Platform Transformation Lead

Job Description

So, who are we?

Hello, we’re IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.

We are ambitious. Over 340,000 people already use our platforms. We’re global with offices in 18 countries and products in 16 regions. We’re hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers.

We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.

Your role

As Trading & Operations Platform Transformation Lead, your role is to provide technical guidanc e across multiple transformational workstreams & to ensure changes are delivered at pace and follow best practices.

You will work closely with delivery teams, technology teams, architecture, data & AI and divisional product teams to ensure technology is built in the right way and that everyone is singing from the same hymn sheet.

You will be expected to support & mentor colleagues across the transformational teams who are hungry to learn but may be lacking technical expertise .

The key KPIs that the Transformation teams are responsible for include Deflection (AI-handled client queries) , Friction, STP (Straight-through-processing) & payments automation metrics.

What you’ll need for this role

  • A strong understanding of Agentic AI including LLMs, RAG & MCP, preferably with recent project experience

  • A strong track record of delivering product and technology solutions

  • A solid foundation in architectural principals, data & technology platforms , data engineering and cloud computing

  • A good understanding of ‘FinTech’ & what it means to innovate in a heavily regulated environment

  • The ability to balance strategy & pragmatism, and to get scrappy when needed. You can context switch and juggle multiple workstreams with ease

  • Excellent communication & leadership skills

  • A h unger to innovate & a natural self-starter

How we work

We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office - which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:

  • Lead and Inspire: Drives trust, alignment, and enthusiasm
  • Think Big: Focus on the problems that most impact commercial outcomes
  • Champion the client: Understand and prioritise client's needs
  • Deliver at pace: Push for fast, sustainable growth;
  • Raise the bar: Take ownership, be accountable and share feedback

We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey.

The Perks

Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.


Join us for this exciting journey. Apply now!

Number of openings

1
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