operations lead jobs

Job Title: Engineering Operations Lead

Location: UK, Hybrid (with flexibility for remote work)

Reports to: VP of Engineering

Work schedule: Mon – Fri, 37.5 hours per week

The Opportunity:

The Engineering Operations Lead ensures VitalHub’s engineering department delivers predictably, efficiently, and at scale. Acting as the bridge between engineering, product, and delivery, this role is accountable for creating visibility of delivery health, improving planning processes, and coordinating cross-team dependencies.

The Engineering Ops Lead will modernise and standardise how the organisation operates by introducing scalable frameworks, consistent delivery practices, and clear performance metrics. They will collaborate with business leaders to align processes with tooling and automation, ensuring release and delivery practices remain compliant and reliable in a regulated healthcare environment.

Your Responsibilities:

Leadership:

• Define and lead the Engineering Operations vision, aligning it with business and engineering goals.
• Lead and develop the Ops team, setting clear priorities and ensuring the function adds measurable value.
• Act as a trusted partner to senior stakeholders, providing clear insights into engineering delivery and operational health.

Engineering process:

• Introduce and evolve delivery frameworks, planning processes, and governance models that scale with the organisation.
• Manage portfolio-level visibility of delivery health, capacity, risks, and cross-team dependencies.
• Coordinate across Engineering, Product, and Delivery to ensure predictability and alignment.

Delivery oversight:

• Define and track engineering performance metrics to create transparency across teams.
• Provide regular reporting on delivery health, capacity, and risks to support leadership decision-making.
• Use insights to guide practical improvements in how teams plan, deliver, and release.

Why work for us?

VitalHub UK Limited (VHUK) is a leading provider of Healthcare IT solutions, dedicated to supporting the NHS and healthcare markets in the Middle East and Australia. With a rich portfolio of merged companies, we aim to enhance patient care through innovative technology.

What do we offer?

• Remote & flexible working
• 25 days holiday plus Bank Holidays
• Support to grow through professional learning & development courses!
• Employee Assistance Programme
• Inclusive approach to Diversity, Equity & Inclusion
• Events – networking and social
• PDP – progression & internal career opportunities
• Death in Service
• Regular training workshops

Experience:

• Experience in a senior engineering operations, engineering management, or programme delivery leadership role.
• Strong understanding of modern software development practices, CI/CD, and agile delivery frameworks.
• Demonstrated ability to lead cross-functional initiatives in a complex product organisation.
• Proven track record of introducing and scaling engineering metrics and reporting frameworks.
• Excellent communication and stakeholder management skills, able to work with both technical and non-technical audiences.
• Familiarity with healthcare technology, compliance, or regulated environments is desirable but not essential.

As an equal opportunities’ employer, VitalHub is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join VitalHub.