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    • We anticipate you have previous work experience in a luxury hotel environment.
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    • As of this year, we have donated 30 million meals (and counting) to children in the UK and India, with every Dishoomwalle contributing 55 meals per shift to…
    • As a Hospitality Assistant, you will be responsible for providing service excellence to our guests and clients throughout the day and at events.
    • Job CategoryFood and Beverage & Culinary.
    • Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy…
    • As one of our Waiters, you’ll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have.
    • The Head Waiter/Waitress is responsible for delivering a five-star luxury lifestyle guest experience through exceptional food and beverage service.
    • As Waiter/Waitress you will need experience of working in a quality food & beverage outlet together with a passion for customer excellence.
    • From offering a warm welcome and taking orders to serving delicious food and drinks, you’ll bring energy, personality and fantastic service to every table.
    • Competitive salary plus gratuities of up to £400 per month.
    • Live-in accommodation available (various options).
    • Ensure exceptional guest service at all times.
    • Excellent training and development opportunities.
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    • Our F&B Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal.
    • General Food and Beverage Services.
    • Our F&B Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal.
    • Complimentary gym and spa access.
    • Food and beverage enthusiast who really enjoys making guests feel at home and talking guests through menus.
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Job Post Details

Waiter - Restaurant Mauro Colagreco (W/M)
London E14 6HB
Permanent

Job details

Pay information not provided
Sick pay, Employee assistance programme, Company pension, Cycle to work scheme
Permanent
London E14 6HB

Full job description

Specifically, as the Chef de Rang, your responsibility’s will include:

  • You will promote positive colleague relations through an environment that encourages open communication, trust, mutual respect and continuous feedback.
  • You will be an effective communicator, who adheres to both legal/statutory responsibilities and Company Policies and procedures.
  • Knowledge of menu and all products.
  • Delivering food orders from the kitchen to customers’ tables rapidly and accurately.
  • Act as the contact point between Front of the House and Back of the House staff.
  • Assisting the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins.
  • Explaining the dishes to the clients with a knowledgeable and professional way.
  • Checking in with customers and take additional orders or refill water, as needed.
  • Responsible for serving food orders and removing used dishes and utensils.
  • Ensuring food is served in accordance with safety standards.
  • Informing restaurant staff about customers’ feedback or requests.
  • Understanding and communicating the concept of the restaurant through service of the dishes.
  • Committing the best possible sustainable practices daily in terms of waste management and purchasing.
  • Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned

Why join our Raffles team?

Not only will you be joining one of the worlds best hotels you will also receive great benefits including:

  • 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days).
  • Staff meals whist on duty.
  • Free dry cleaning for uniform.
  • Employer pension contribution of 3%
  • Enhanced sick pay.
  • Enhanced maternity, paternity and adoption pay.
  • Life Assurance 1x salary
  • Employee assistance program, including virtual GP and financial advice.
  • Season ticket loans and cycle to work scheme.
  • Colleague gifting to celebrate special occasions.
  • Paid days off to move house or give back time to a charity of your choice.
  • Internal learning and development programmes tailored to you.
  • Fun-filled events, whether that’s a pub quiz, team run or festive party.
  • Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.

What are the Raffles Values?

  • Be You: Be creative, innovative, and enthusiastic, showing your personality and flair.
  • Be Kind: Demonstrates humility and generosity through emotional connection with colleagues and guests.
  • Be Happy: Consistently uplifting colleagues and guests through a joyful connection and positive personality.
  • Be Confident: Openly shares knowledge and skills with other colleagues to achieve excellence.
  • Have Your Purpose: Demonstrating care and responsibility within your role, to make a tangible impact on the business.

Profil recherché

  • Excellent skills where a positive environment culture is created by strong values
  • Creative
  • Compassionate
  • Intuitive & masterful
  • Nurturing & supportive
  • Open minded
  • Positive attitude
  • Good communication skills
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situation
  • Experience as Chef de Rang

For any application, please forward your updated CV.

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Job Type: Permanent

Work Location: In person

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