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    • Making outbound calls to keep customers informed.
    • Handling inbound customer calls and providing reassurance during incidents.
    • If you are undertaking part-time shifts, you will need to attend full-time training.
    • The times of the training can vary and some of it will be shifts.
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    • Previous experience in customer service, retail, hospitality, sales, events, call centres or similar customer-facing environments is welcome but not essential,…
    • Has a mimimum of two years working in a smilar customer service or call centre environemnt.
    • We are looking to recruit a part-time Customer Experience Agent to…
    • Handle inbound and outbound calls professionally and efficiently.
    • Please confirm your current postcode and your typical commute time to Chester (CH1).
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    • Transferable Skills: We’re interested in skill sets from various industries or job roles, including roles like customer service, marketing supervisor, sales…
    • Experience in a call centre environment.
    • Full-time & part-time shifts available.
    • Full Time and part time hours available.
    • +35% uplift* (up to £17.78/hr):
  • View similar jobs with this employer
    • Handle inbound calls from BT & EE customers.
    • Evening and weekend positions available: 4 weekday shifts (5pm to 9pm, Monday to Thursday) plus 7.5hr shift on a…
  • View similar jobs with this employer
    • Handle inbound calls from BT & EE customers.
    • Evening and weekend positions available: 4 weekday shifts (5pm to 9pm, Tuesday to Friday) plus 7.5hr shift on a…
    • Competitive basic salary of £45,000.
    • Performance bonus giving an OTE of £50,000.
    • 30 days holidays including bank holidays.
    • Employee of the Month Scheme.
    • Full time and part time hours are available with an extremely competitive pay package.
    • No previous experience in sales is required as you will receive a full…
    • Part-time hours with some flexibility.
    • Comfortable making sales calls and working towards targets.
    • As a Telesales Operative, you will be an important part of…
    • Cold call businesses to generate appointments for our Field team every single day.
    • Close deal conversations; pass qualified appointments to our team.
    • Full time – some flexibility to consider part-time hours.*.
    • Making bookings for our Aftersales teams from both inbound and outbound calls.
    • Making outbound telesales calls to new and existing customers.
    • Following up leads and securing orders via both phone and email.

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Job Post Details

This job has expired on Indeed
Reasons could include: the employer is not accepting applications, is not actively hiring, or is reviewing applications

Sales Executive - job post

HC Flooring Stockton
Stockton-on-Tees
£28,500 - £31,000 a year - Permanent, Full-time

Location

Stockton-on-Tees

Full job description

About the Role

We’re looking for a Sales & Appointments Executive to help drive sales, improve follow-up, and keep our sales pipeline moving.

This is a hands-on, commercial role — not admin, not call-centre work. You’ll be booking appointments, supporting in-store sales when needed, chasing quotes, and helping convert enquiries into completed sales.

If you’re organised, confident speaking to customers, and motivated by results, this role will suit you perfectly.

Key Responsibilities

  • Booking and confirming customer appointments
  • Chasing quotes
  • Following up customers who haven’t decided yet
  • Supporting in-store sales during quieter periods
  • Reducing cancellations through proactive contact
  • Keeping accurate notes and updates on the sales system
  • Helping move customers from enquiry → sale

What We’re Looking For

  • Confident and professional on the phone
  • Sales or customer-facing experience (retail, telesales, appointments, or similar)
  • Organised and proactive — you don’t wait to be chased
  • Comfortable working towards targets and KPIs
  • Reliable, positive attitude, and eager to improve

Experience in flooring, home improvement, or retail sales is a bonus — but not essential.

What You’ll Get

  • Competitive basic pay
  • Performance-related bonus / commission
  • Full training on our sales process and scripts
  • Clear KPIs and expectations (no guesswork)
  • Opportunity to grow as the business expands
  • Realistic earnings £28,000 - £31,000

How to Apply

Apply via Indeed with your CV.
Shortlisted candidates will be contacted for a quick phone interview.

Job Types: Full-time, Permanent

Pay: £28,500.00-£31,000.00 per year

Work Location: In person

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