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    • A passion for delivering exceptional customer service and going above and beyonf to ensure the best possible customer experience.
    • Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
    • At first point of contact, provide outstanding customer service…
    • Confident communicator with strong customer service skills.
    • Updating customer records and maintaining accurate data.
    • Excellent attention to detail and accuracy.
    • The role of customer service representative will work as part of a small, friendly team; you will handle customer enquiries and orders by phone, email and in…
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    • Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
    • We offer part-time positions; however, you must be available to…
    • You’ll already have experience in sales or a customer-facing role where recommending products or services, identifying customer needs, and converting…
    • Job Types: Full-time, Part-time.
    • Job Types: Full-time, Part-time.
    • Strong customer service instincts — clear communication, patience, problem-solving.
    • Maintaining cleanliness in all areas: customer areas, toilets, bar, kitchen, staff areas and outside spaces.
    • At a glance, your role is to clean all areas of the…
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    • We have full-time and part-time flexible positions available, including seasonal hours or shifts so you can work around school, college or childcare.
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    • Job Types: Full-time, Permanent.
    • Job Types: Part-time, Permanent.
    • Being part of a fun, competitive and supportive team.
    • £11,190 guaranteed basic salary.
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    • 31 days of holiday (including bank holidays, pro rata for part time colleagues).
    • Contract: 12-32 hours per week + regular overtime, permanent contract, part…
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    • 31 days of holiday (including bank holidays, pro rata for part time colleagues).
    • Contract: 39 hours per week + regular overtime, permanent contract, full time.
    • Excellent communication and customer service skills.
    • 25 days annual leave increasing to 29 with service (pro rata for part time employees).
    • Sales Ledger Cash Clerk – part-time position 24 hours (Job Share).
    • Resolving queries with regard to customer payments.
    • Customer service: 1 year (required).
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    • Job Type: Permanent (Full time, Part time, Mornings, Evenings, or Bank Shifts).
    • Shift patterns designed to maximise your time off and annual leave.

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Job Post Details

Medical Receptionist
Bron derw medical centre
Bron Derw Medical Centre, Glynne Road, Bangor LL57 1AH
£12.21 an hour
Part-time

Job details

£12.21 an hour
Company pension
Part-time
Bron Derw Medical Centre, Glynne Road, Bangor LL57 1AH

Full job description

Job Summary
We are seeking a detail-oriented Medical Receptionist to join our team. The ideal candidate will be responsible for handling front desk , telephone and general admin activities, ensuring efficient patient flow, and providing excellent customer service to our patients and support to an established medical and administration team. 26 Hours a week over 3 days. (Wednesday-Friday fixed days with two 18:30 finish and one 08:00am start)

Responsibilities
Answering the telephone and call navigation to appropriate clinicians and team members.

Monitoring Econsult Downloads via the smart inbox software and monitoring of the general enquiries mailbox, working alongside the Triage GP. Data inputting.

Repeat Prescription requests and online prescriptions.

Monitoring and actioning Test Results from the shared services portal

Scanning of records

photocopying and registrations.

greeting and dealing with patients on the front desk

Dealing with patient queries, including GP and other health professional queries.

Booking of appointments.

General duties located in different areas of the practice and providing admin support with the winter vaccination programmes.

Working within own professional boundaries.

Being part of a very close team who support each other.

Must be flexible at short notice to cover sickness and holiday leave.

Requirements
- Previous experience in an administrative or office role is desirable as full training will be given.
- Proficient in using office software such as Microsoft Office Suite
- Excellent communication, interpersonal skills and team player.
- Ability to multitask and work efficiently in a fast-paced environment
- Knowledge of medical terminology is advantageous but not mandatory as full training will be given.

Job Type: Part-time

Pay: £12.21 per hour

Benefits:

  • Company pension

Application question(s):

  • Do you have experience of working as a team

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 1 year (preferred)
  • Administrative: 1 year (preferred)

Language:

  • Welsh (preferred)

Work Location: In person

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