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    • Compassionate and empathetic, with a commitment to patient care.
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    • Full UK or EU driving licence.
    • Minimum of 12 months driving experience.
    • No driving disqualifications in the past 5 years.
    • Maximum of 6 penalty points.
    • Minimum FA Level 1 coaching qualification.
    • Coaches are paid for 1.5 x hours despite 1 x hour session.
    • Other locations are available in the area.
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    • Full UK or EU driving licence.
    • Loading: Find your assigned route and load your own parcels (usually takes 30–60 minutes).
    • Must be reliable and punctual.
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    • Full UK or EU driving licence.
    • Loading: Find your assigned route and load your own parcels (usually takes 30–60 minutes).
    • Must be reliable and punctual.
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    • Full UK or EU driving licence.
    • Minimum of 12 months driving experience.
    • No driving disqualifications in the past 5 years.
    • Maximum of 6 penalty points.
    • Nationality & Residency: You must be a citizen of the UK, Republic of Ireland, or Commonwealth (with indefinite leave to remain) and have resided in the UK…
    • Full UK or EU driving licence.
    • Minimum of 12 months driving experience.
    • No driving disqualifications in the past 5 years.
    • Maximum of 6 penalty points.

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Job Post Details

Reception (Care Navigator) - job post

Whitchurch Road Surgery
Sachville Avenue, Cardiff CF14 3NY
From £12.73 an hour - Part-time
Responded to 75% or more applications in the past 30 days, typically within 11 days.

Job details

Pay

  • From £12.73 an hour

Job type

  • Part-time

Location

Sachville Avenue, Cardiff CF14 3NY

Benefits

Pulled from the full job description

  • Free parking
  • Company pension
  • On-site parking

Full job description

Part Time Receptionist (Care Navigator)

20 hours per week (Part time)-Maternity Cover

We are a busy GP surgery with an 8,000-patient list, and we are looking for a friendly and efficient Part-Time Receptionist (Care Navigator) to join our team at Whitchurch Road Surgery.

Key Responsibilities:
- Acting as the first point of contact for patients, both in person and over the phone.
- Scheduling appointments and managing the practice diary.
- Navigating patient queries to ensure they receive the appropriate care and information.
- Handling and updating patient records using our clinical system.
- Liaising with GPs, nurses, and other healthcare professionals to ensure smooth service delivery.
- Assisting with general administrative duties, including emails, filing, and scanning.

Key Skills & Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, busy environment while remaining calm and professional.
- Strong organisational skills and attention to detail.
- Proficiency in IT systems (experience with medical software such as Vision/EMIS is advantageous but not essential).
- Compassionate and empathetic, with a commitment to patient care.
- Previous experience in a healthcare or receptionist role is desirable but not essential.

Working Hours:

20 hours per week, with some flexibility required to cover busy periods.

If you are a motivated individual who enjoys working in a busy, people-facing environment, we would love to hear from you.

We look forward to welcoming you to our friendly team!

Job Type: Part-time

Pay: From £12.73 per hour

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language:

  • English (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person

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