Skip to main content
Post your CV and find your next job on Indeed!

passenger service agent jobs

Sort by: -
    • Driving baggage vehicles and other ground service equipment.
    • Answer passenger queries when flights have been cancelled/delayed.
    • Be customer-focused and helpful.
    • Manage multiple shared inboxes, responding to internal and external queries within agreed service level agreements.
    • Manage multiple shared inboxes, responding to internal and external queries within agreed service level agreements.
    • Confidential legal and support service through BUPA.
    • You will be responsible for providing a world class customer facing service at every stage of the rental…
    • Confidential legal and support service through BUPA.
    • You will be responsible for providing a world class customer facing service at every stage of the rental…
  • View similar jobs with this employer
    • Confidential legal and support service through BUPA.
    • Provide a high quality rental service to meet customer needs.
    • Pension and a life insurance scheme.
    • Confidential legal and support service through BUPA.
    • Provide a high quality rental service to meet customer needs.
    • Pension and a life insurance scheme.
    • Confidential legal and support service through BUPA.
    • Provide a high quality rental service to meet customer needs.
    • Pension and a life insurance scheme.
    • This position typically requires excellent customer service skills and the ability to work in a fast-paced environment.
    • Cleaning and vacuuming the vehicles.
  • View similar jobs with this employer
    • Confidential legal and support service through BUPA.
    • Provide a high quality rental service to meet customer needs.
    • Pension and a life insurance scheme.
    • High Level of understanding of customer service excellence and the ability to deliver quality service.
    • Proven track record within customer service and/or…
  • View similar jobs with this employer
    • Attention to detail and accuracy in handling passenger information and documentation.
    • Prior experience in customer service, hospitality, or related fields is…
  • View similar jobs with this employer
    • Attention to detail and accuracy in handling passenger information and documentation.
    • Prior experience in customer service, hospitality, or related fields is…
    • Stewart Travel, the Retail arm of Brooklyn Travel Group, is one of our most varied departments encompassing Travel Sales, Admin Support, Product and Customer…
    • Flexible and hybrid working arrangements subject to service requirements.
    • To complete and provide passenger information as requested by a Supervising officer.

People also searched:

check in agent
airport
part time
customer service
passenger service
work from home
customer service agent
full time
sales assistant
receptionist

Job Post Details

Operations Agent
Avis Budget Group
·
3.4
Charlwood RH6
£26,265 a year
Full-time

Job details

£26,265 a year
Employee discount, Employee assistance programme, Free parking
Full-time
Rotating shift
Charlwood RH6

Full job description

Job Title: Rental Operations Agent

Salary: £26,265.00 plus commission

Other: Free parking & Uniform

Hours: Full time, permanent, rotational shift pattern Monday – Sunday

Are you brilliant at creating unbeatable experiences that keep customers coming back time and again? Do you feel comfortable understanding and promoting the extra products and services that suit each person’s needs? Do you want to join us on our journey of becoming the best vehicle rental company in the world? If so, this is the role you’re looking for!

You will work in a fast-paced environment placing the customer at the heart of everything you do. We pride ourselves on delivering unbeatable service and creating an environment where we can celebrate and recognise our employees for the great job they do!

Key Responsibilities of a Rental Operations Agent:

  • Owning the full rental experience from vehicle preparation, interacting with customers to handling returns.

  • Providing excellent face-to-face customer service.

  • Being a brand ambassador – positively promoting our products and services.

  • Working towards targets to increase productivity and sales.

What we are looking for:

  • Customer service experience

  • Excellent communication skills

  • Team-player

  • Friendly, positive, ‘can-do’ attitude

  • Someone who enjoys working flexibly as the role is annualised hours based and who likes taking on a variety of different tasks – no two days will be the same!

  • A full valid driving licence with 12 months’ experience

Great rewards for great work:

Great customer experiences begin with team members who feel valued and respected. That’s why we are committed to looking after our people as much as our customers.

We offer:

  • 33 days holiday inclusive of bank holidays

  • A discount account, giving you access to perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more

  • Employee Assistance Programme (EAP) provided by Health Assured – 24/7 support for your mental health and wellbeing

  • Employee discounts on car rental across Avis Budget Group (including Zipcar).

  • Opportunity to earn monthly commission


Avis Budget Group is a leading global provider of mobility solutions, operating three of the most recognized brands in the industry through Avis, Budget and Zipcar, the world’s leading car-sharing network. Together our brands offer a range of options, from car and truck rental to on-demand car sharing that bring vehicles closer to where and when customers need them, by the minute, the hour, one-way, daily, weekly and months-long reservations. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

Apply Now!

#driventobethebest

London

West Sussex

United Kingdom
Let Employers Find YouUpload Your Resume