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Antartex Village is part of The Edinburgh Woollen Mill and is focused on delivering quality products, great value, and excellent service.

We are a major national retailer with over 200 retail stores across High Streets, Garden Centre concessions, Tourist stores, and larger Destination Stores. By maintaining full control over our product development and supply chain, we ensure the delivery of the finest yarns and fabrics — designed to fit perfectly and built to last. Our store staff are knowledgeable and provide a helpful personal service.

We have an exciting opportunity for a General Manager to join our team at Antartex Village in Alexandria.

What’s in it for you?

• Excellent career prospects within a forward-thinking business
• A supportive and dynamic team environment
• Company Pension

About the Role

As General Manager, you will be responsible for leading the team and ensuring the smooth and successful running of Antartex Village. You will drive sales, deliver an exceptional customer experience, and ensure the store operates effectively and commercially.

You will be commercially aware, proactive, and able to work using your own initiative. You will lead by example, motivating and developing your team to achieve their full potential.

Key Responsibilities

Drive Sales & Profitability

• Maximise sales and profitability through effective commercial management.
• Monitor performance and identify opportunities to increase sales.
• Ensure the store achieves its targets and delivers strong commercial results.

Run Daily Operations

• Ensure the efficient day-to-day operation of the store.
• Maintain high standards of presentation, merchandising, and housekeeping.
• Ensure company procedures and policies are followed.

Customer Experience

• Deliver an exceptional shopping experience for every customer.
• Ensure customers receive knowledgeable, helpful, and friendly service.
• Build strong relationships with customers and encourage repeat business.

Team Leadership

• Lead, motivate, and develop a passionate and committed team.
• Provide coaching and support to help team members achieve their potential.
• Create a positive and engaging team environment.

Commercial Insight

• Use commercial awareness and initiative to identify opportunities and respond to changing customer needs.
• Understand local market conditions and competitor activity.
• Ensure the store remains commercially focused and customer led.

What We’re Looking For?

Commercial Awareness

• A strong understanding of retail and commercial performance.
• The ability to identify opportunities and drive results.

Strong Leadership

• Proven experience of leading and motivating a team.
• The ability to communicate effectively and lead by example.

Sales Focus

• A passion for delivering excellent customer service and achieving sales targets.
• A proactive approach to maximising sales and profitability.

Commitment to Training

• A willingness to develop yourself and others.
• We are committed to supporting the continued development of our people.

If you are an experienced retail manager looking for an exciting opportunity to join a forward-thinking business, we would love to hear from you.

The Edinburgh Woollen Mill is an equal opportunities employer and is committed to creating an inclusive environment for all employees.

Benefits:

• Company pension
• Employee discount
• Store discount

Work Location: In person