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    • Experience of working in a GP practice.
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    • The post-holder will ensure that practice protocols and guidelines are current and embedded in the nursing team’s every day practice, and personally providing…
    • Ensure accurate and confidential patient records are maintained in accordance with clinical best practice.
    • You are a qualified and NMC-registered nurse with at…
    • Sue Ryder Berkshire West, Theale RG7 4AB with travel across Berkshire west and South Oxfordshire.
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    • Occupational Health Nurse – Part Time or Full Time.
    • Location:* Victory House, Newcastle upon Tyne, NE12, with travel to client sites across the North East.
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Job Post Details

Medical Records Administration Assistant
£13.75 - £14.00 an hour
Permanent

Job details

£13.75 - £14.00 an hour
Permanent
London SE13 7SX

Full job description

Main Duties and Responsibilities To provide accurate and efficient support for patient registrations, deductions, and maintenance of medical records within the practice. The post holder will ensure that all patient information is recorded, updated, and processed in line with NHS England and practice policies, maintaining a high standard of confidentiality and data quality at all times. Main Duties and Responsibilities Appointment book configuration for both Drs and Nurses. Process new patient registrations accurately using the clinical system (e.g., EMIS).

Process patient deductions received from PCSE or identified by the practice Verify patient identity and eligibility in accordance with NHS and practice guidelines. Manage permanent, temporary, and immediately necessary patient registrations. Liaise with PCSE (Primary Care Support England) to resolve registration issues or rejections. Ensure all registration documentation is completed and filed correctly.

Update records accurately and ensure appropriate archiving or transfer of medical notes. Monitor, investigate and action FP69 notifications received via PCSE or NHS Digital by following practice guidance. Process and verify changes to patient details including address, name, phone number, next of kin, and other demographics. Ensure updates are entered promptly and accurately in the clinical system.

Maintain and amend patient demographic and registration data as required. Identify and correct any data errors or inconsistencies in patient records. Ensure all records are managed in accordance with GDPR, Data Protection Act 2018, and NHS confidentiality policies. Assist with merging, linking, or separating records where appropriate.

Assist with scanning, summarising, coding, and filing of patient documents as required. Process incoming and outgoing mail Support the practice team in maintaining accurate and efficient record management systems. Participate in training and staff meetings to ensure consistent and effective administrative procedures. Contribute to the continuous improvement of registration and records processes.

Assist with total triage administration Act as a chaperone as required Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed Participate in any audits as directed Skills and Attributes Required Excellent attention to detail and high level of accuracy. Good understanding of NHS registration, deduction, and FP69 procedures. Strong communication and interpersonal skills.

Proficient IT skills, including use of clinical systems and Microsoft Office. Ability to prioritise workload and meet deadlines. Commitment to confidentiality and data security Complete opening and closing procedures in accordance with the duty rota Wider responsibilities In addition to the primary responsibilities, the Administration Assistant has the following wider responsibilities: Participate in local initiatives to enhance service delivery and patient care Support and participate in shared learning Support reception staff, providing cover during staff absence
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