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    • Experience within mechanical design, product development or engineering integration.
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  • View similar jobs with this employer
    • Experience within mechanical design, product development or engineering integration.
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Job Post Details

Senior UX Researcher - Contract
Toyota Connected Europe
·
3.5
London EC1M
•
Hybrid work

Job details

Pay information not provided
Hybrid work in 80 Turnmill Street, London EC1M

Full job description

Senior UX Researcher – Contract (outside IR35)


We need a Contractor to join us as a UX Researcher to support a global strategic project with a focus on mixed quantitative and qualitative research methods, particularly strong quantitative skills.

Here's the experience we expect you to possess:


  • 6+ years of user research experience with direct, hands-on experience in both qualitative and quantitative methods
  • Demonstrated experience in designing and leading large-scale quantitative surveys across large samples
  • Hands-on experience with information architecture methods, including tree testing and card sorting
  • Strong experience with moderated and unmoderated usability testing in an Agile delivery environment
  • Deep familiarity with UX metrics and benchmarking, including SUS, task completion rate, SEQ and related usability and performance measures
  • Ability to synthesise quantitative and qualitative findings into clear, actionable insights that information product and design decisions at scale


Nice to have:

  • Experience with platforms like UserZoom, Maze or Optimal Workshop
  • Familiarity with advanced quantitative analysis or a strong background in statistics
  • Knowledge of product market fit, KANO, or other feature prioritisation methods or frameworks


Here's what you’ll be doing:


Hands-on UX Research Projects (70% Capacity)

  • Lead independent, end-to-end foundational research projects with a strong focus on quantitative surveys
  • Design and run research studies to support feature prioritisation frameworks across multiple markets
  • Support additional strategic, foundational projects as the program(s) evolve
  • Conduct information architecture research across multiple markets and moderated and unmoderated design testing across design and delivery teams
  • Synthesise and develop a recommendations framework to inform global product owners on research findings to support product decisions


Research Process and Standards (20% Capacity)

  • Contribute to and help evolve the global research playbook, establishing standards, templates, best practices for high-quality research
  • Partner with designers to support and enable design-led research, providing guidance on methods, study design and interpretation of results
  • Ensure alignment with UX metrics, frameworks, and organisational standards


Research Operations (10% Capacity)

  • Support the development of a research repository and UX research backlog
  • Ensure research tools are being used within budget constraints


Please note, re timelines, due to the Christmas break, we will review applications w/c 5th January with a view to fast track interviews and onboard as quickly as possible.

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