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Job Post Details

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Senior Digital Project Manager - job post

Department for Work and Pensions
3.6 out of 5 stars
Newcastle upon Tyne•Hybrid work
£57,946 - £68,205 a year - Permanent, Part-time, Full-time

Location

Newcastle upon Tyne•Hybrid work

Benefits

Pulled from the full job description

  • Pay rise
  • Annual leave
  • Employee discount
  • Company pension
  • Cycle to work scheme

Full job description

Details

Reference number

441723

Salary

£57,946 - £68,205
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Grade 7

Contract type

Permanent

Business area

DWP - Digital

Type of role

Digital
Information Technology
Project Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

3

Contents

  • Location
  • About the job
  • Benefits
  • Things you need to know
  • Apply and further information

Location

There is one role in each of the following teams:
• Core Digital Service Benefit Payment Services team is based in either Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne or Sheffield. •
Hybrid Cloud Services Team based in either Blackpool, Manchester or Newcastle-upon-Tyne.
• Low Code team and it is based in either Blackpool, Manchester or Newcastle-upon-Tyne.

Please find further information on the Corporate hub locations here.

Please note that for candidates requesting to work in Newcastle, this role will be based at Benton Park View from September 2025, and then at 1 Pilgrim Place in Newcastle city centre by the end of 2027.

About the job

Job summary

Are you an experienced Senior Digital Project Manager of large-scale projects?

Do you enjoy working in a fast-paced environment continually looking to evolve?

If this sounds like you, this may be the perfect opportunity for you!

We’re looking for driven and passionate Senior Digital Project Managers to lead the delivery of multiple digital projects with significant business impact.

Our Project Managers use a range of skills and methodologies, managing multi-functional teams to deliver change, maintain core applications, and create new services that support millions of people.

Join us at DWP Digital, where you’ll be part of a thriving, supportive delivery community driving one of Europe’s largest digital transformations.

Core Digital Service – Benefit Payment Services

This team maintains DWP’s Core (legacy) Services, paying £150 billion to over 15 million citizens annually. You’ll lead technical delivery across complex digital environments, managing cross-cutting projects and infrastructure/software upgrades. Working closely with our security manager, you’ll plan and coordinate patches and upgrades to keep applications secure.

Hybrid Cloud Services

Join Hybrid Cloud Services (HCS) and help deliver one of Europe’s biggest digital transformations, implementing cutting-edge technologies with users at the heart. As part of the HCS Database Platforms team, you’ll lead end-to-end delivery of multiple projects at pace, working with Engineers to ensure success. You’ll manage risks, issues, and dependencies, reporting progress to the HCS Programme Board. Our team supports critical services impacting millions, driving the shift from on-premise to cloud with automation at the core for innovation and efficiency.

Low Code Team

An exciting opportunity exists within the Digital and Transformation Group’s Low Code Team. You’ll deliver low-code solutions using Microsoft Power Platform, modernising services from scratch or remediating legacy applications. This transformation replaces unsupported VBA tools with secure, scalable PowerApps aligned to DWP’s Digital Strategy. With hundreds of applications relied upon by tens of thousands of users, you’ll drive user-focused innovation and ensure successful end-to-end delivery in a dynamic, forward-thinking environment.

Job description

You’ll be an experienced Senior Digital Project Manager, who will lead the end-to-end delivery of large scale complex digital change.

You'll lead the team to ensure project controls are in place, managing plans, risks, issues and dependencies to effective resolution.

You’ll lead the team in ensuring you manage appropriate governance and reporting to Digital Directors, communicating and taking ownership of resolving complex issues while influencing decisions that require board level approval.

You’ll manage a varied stakeholder environment, setting the pace for delivery and working with internal teams and/or external suppliers to deliver successfully.

You’ll manage team dynamics, coaching teams to improve flow, quality and ownership throughout the team. Dealing with conflict and help establish a positive team culture.

You’ll take responsibility for your own learning and development, especially in project management practice, digital frameworks and technologies in an increasingly agile environment, alongside coaching and mentoring your team and the wider delivery community to establish standards for processes and tools.

Person specification

See selection process for further details.

If you would like to learn more about the role, please contact michael.coombs@dwp.gov.uk.

Technical skills

We'll assess you against these technical skills during the selection process:

  • Project Management

Benefits

Alongside your salary of £57,946, Department for Work and Pensions contributes £16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We also have a broad benefits package built around your work-life balance which includes:

  • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
  • Generous annual leave – at least 25 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
  • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
  • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
  • Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
  • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
  • An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

Hybrid Working

This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work.

If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office.

If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert.

Salary Information

Pay for this role is from £57,946 to £68,205.

Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.

Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary.

Existing Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase in salary, whichever is greater.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Experience and Technical skills.

Stage 1: Application

Your application will consist of four parts:

1. A Personal Details application form.

2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed.

3. Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria below:

  • Influential, able to communicate and lead with impact across a wide range of internal and external stakeholders, tailoring messages to ensure that it is right for the audience.
  • Extensive experience and proven track record in motivating peers to deliver at pace and set a positive team environment. Be able to engage to resolve difficult relationships and support teams to overcome conflicts.
  • Detailed working knowledge and adept at spotting project risks and blockers to work at removing or action them. Be able to solve or escalate issues quickly and effectively, identifying themes and help the team learn from experience.
  • Significant demonstrable experience of procurement, commercial and supplier management and managing budgets. Be a creative and effective planner – both internal and external to team – optimising speed to market, value and quality.
  • Adaptable and with proven ability to adjust quickly to changing priorities and conditions and to cope effectively with complexity and change.

4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Project Management.

  • Please demonstrate that you have proven experience of managing technical change programmes for large complex IT systems and advanced understanding the project management lifecycle and experience of leading project deliveries end-to-end, often managing the delivery of several projects simultaneously, ideally within a large-scale organisation.
Ensure that all examples provided in your statements are taken directly from your own experience and that you describe the examples in your own words. If you choose to use gen-AI to support your statements, you must follow the guidelines outlined in the Artificial intelligence and recruitment guide.
The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge.
An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift.

If you do progress to a full sift, you will be provided with one combined overall assessment score for both your employment history and Personal Statement.

For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.

Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign.

Important Information

  • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form.
  • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
  • If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn.

Stage 2: Interview

If you’re successful at the sift stage, you’ll be invited to a video interview via Microsoft Teams. During the interview, you’ll be assessed against the experience criteria listed under both the essential and technical skill.

Interviews will take place from early February 2026. Interview dates to be confirmed.

Other information:

If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.

All successful candidates and those placed on reserve will be posted in merit list order by location.

For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed.

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via DigitalRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page.

Find out more about Working for DWP

A reserve list may be held for a period of 6 months from which further appointments can be made.

Reserve list candidates will be posted in merit order by location.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.


Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Aisha Gultasab
  • Email : Aisha.gultasab@dwp.gov.uk

Recruitment team

  • Email : DigitalRecruitment.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: https://careers.dwp.gov.uk/how-we-recruit/.

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