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Job Post Details

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Chief Media Relations Officer - job post

Department of Health and Social Care
3.4 out of 5 stars
London
£56,214 - £60,445 a year - Part-time, Full-time, Fixed term contract

Location

London

Benefits

Pulled from the full job description

  • Childcare
  • Annual leave
  • Sick pay
  • Company pension

Full job description

Details

Reference number

440568

Salary

£56,214
Leeds: £56,214
London £60,445
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Grade 7

Contract type

Fixed term
Loan
Secondment

Length of employment

24 months

Business area

DHSC - Group Operations

Type of role

Communications / Marketing

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

1

Contents

  • Location
  • About the job
  • Benefits
  • Things you need to know
  • Apply and further information

Location

Leeds, London

About the job

Job summary

In the Department of Health and Social Care, we are proud of our purpose – to enable everyone to live more independent, healthier lives for longer. To achieve this, and create a great place to work, we have four values: we are inclusive, we constantly improve, we challenge, and we are agile. If this sounds like an environment you would like to work in, we would love to hear from you.

The Department of Health and Social Care media team sits at the very heart of the health and social care debate, working to ensure the public understands the government's vision for a healthier nation.

From breaking news on NHS reforms to proactive activity on policy that will change lives, the team translates complex health policy into compelling stories that resonate with millions of people across the UK.

Our media experts work hand-in-hand with ministers, providing the communications support that ensures every hospital visit, every policy announcement, and every crisis response delivers maximum impact.

The team help shape how health stories are told, working across national, regional and specialist media to ensure the government's health priorities reach every corner of the country with clarity and conviction.

They thrive on collaboration, working seamlessly with NHS England, the UK Health Security Agency and other key partners to create powerful communications that drive real change.

The team actively shape the news agenda, using our deep relationships with journalists and understanding of the health landscape to ensure that vital public health messages reach the people who need them most.

Job description

We are looking for an experienced, forward-thinking and creative Chief Media Relations Officer to join the team and provide leadership and direction as we communicate some of the most important issues of the day.

The successful candidate will be responsible for leading and driving delivery of creative and innovative proactive and reactive communications, putting our audiences at the heart of everything we do.

You will lead a team to deliver on key departmental priorities, shaping the narrative on critical health issues such as cutting waiting times, supporting the NHS workforce and helping people live healthier lives, while also organising and supporting ministerial visits. Working collaboratively across communications teams, you will play a pivotal role in turning innovative and creative ideas into reality. You will need a strong awareness of the wider media landscape – understanding how traditional, digital and social media interconnect, recognising emerging trends, and anticipating how stories will develop across different platforms and audiences. As a team leader, you will play a key role in boosting team culture and morale, creating an environment where people feel valued, supported and motivated to do their best work, whilst maintaining high professional standards.

You will be supported to develop your career as part of a friendly, welcoming team where learning, development and wellbeing are integral parts of the offer.

Person specification

Role responsibilities

We are looking for a motivated and creative individual to join us and embark on an exceptional career in government communications. Your key responsibilities will include:

  • Managing a communications team, advising ministers and senior policy officials on communications issues, including sharing audience research and feedback.
  • Leading on the planning, designing and delivery of communications campaigns including overseeing the delivery of high-quality, insight-driven content for use across a wide range of channels and platforms.
  • Managing and prioritising resource to ensure coherent communications plans and strategies are in place for ministers.
  • Building close working relationships with counterparts in other arm’s length bodies and partner organisations, ensuring alignment of strategy, messaging and activity across priority programmes.
  • Working with special advisors and No10 to ensure they receive a highly professionalised approach to all media handling and communications issues.
  • Supporting a “round the clock” media service through participation of the out of hours rota.

Key skills and experience required for the role

Essential

  • Strong verbal and written communications skills.
  • Experience of confidently leading, inspiring and empowering teams to ensure the delivery of high-quality products.
  • Ability to remain calm under pressure, prioritise workload and delegate tasks to staff according to competing priorities.
  • Knowledge of how to engage the public and media through a variety of streams, including broadcast, print and digital.
  • Strong editorial judgment and ability to communicate effectively with different audiences.
  • The ability to build and maintain networks with counterparts in other organisations.
  • Ability to develop and deliver creative campaigns to tackle problems and promote issues.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Leadership
  • Seeing the Big Picture
  • Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

  • Demonstrate writing ability, judgement and ability to effectively communicate.

Benefits

Alongside your salary of £56,214, Department of Health and Social Care contributes £16,285 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Strengths, Experience and Technical skills.

Applications will be sifted W/C: 29/12/2025

Interview date: W/C 12/01/2026

Interview location: By video

Further details and interview slots will be released to candidates who are successful at sift.

As part of the application process you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.

Applications will be sifted on your CV and personal statement.

Please use your CV to set out your career history, highlighting specific responsibilities and achievements that are relevant for this role. These can be found in the ‘key skills and experience required for the role’ section of the advert.

Please use your personal statement (in no more than 1000 words) to outline how you meet the key skills and experience required for the role as set out in the job advert.

At interview candidates will be assessed on Behaviours, Strengths and a Technical Skill.

Candidates will be sent a scenario shortly before the interview (no preparation required ahead of the day of the interview), to prepare and present at the start of the interview to assess the technical skill of writing ability, judgement and ability to effectively communicate

To find out more about working in the department please visit our page on the Civil Service careers website https://www.civil-service-careers.gov.uk/departments/working-for-the-department-of-health-social-care/ and to find out more information on how to apply visit the Civil Service careers website https://www.civil-service-careers.gov.uk/how-to-apply/

Applicants who are appointable but were not successful in appointment to this vacancy, may be held on a reserve list for up to 12 months, and contacted if similar vacancies become available.

Please be aware that some travel may be required across the DHSC estate.

Candidates must ensure that all information provided in their application is factually accurate. Any examples provided must be taken from personal experience. The Civil Service abides by honesty and integrity as part of its core values, if evidence of plagiarism is found, applications may be withdrawn.

Please note that applicants will require BPSS clearance.

Further Information

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to DHSC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via dhscrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Existing Civil Servants and applicants from accredited NDPBs are eligible to apply, but will only be considered on loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.

Terms and Conditions

Candidates should note that DHSC’s Terms and Conditions of employment changed from 1 October 2013. It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful.

New Entrants to the Civil Service

New entrants appointed in grades AA to G6 will receive DHSC’s modernised terms and conditions:

  • Annual Leave: 25 days on entry rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part-time staff
  • Privilege Leave: 1 day - for the King’s birthday
  • Hours of Work: 37 hours (net) per week for full time staff in all geographical locations, including London and pro rata for part-time staff
  • Occupational Sick Pay (OSP): one month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of five months’ full pay and five months’ half pay
  • Mobility: Mobility clause in contracts allow staff to be mobile across the Civil Service
  • Probation: 6 month probation period

Existing Civil Service staff transferring from another Government department, on either level transfer or promotion

All staff moving to DHSC will transfer onto DHSC’s modernised terms and conditions (as outlined above).

Existing DHSC staff, appointed on promotion

If DHSC’s modernised terms and conditions are already held, the employee will retain those terms and conditions. If DHSC’s pre-modernised terms and conditions are held, the employee will transfer onto DHSC’s modernised terms and conditions (as outlined above).


Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Jonathan Reilly
  • Email : Jonathan.reilly@dhsc.gov.uk

Recruitment team

  • Email : dhscrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact the DHSC Central Recruitment Team at DHSCrecruitment@dhsc.gov.uk
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: https://civilservicecommission.independent.gov.uk/contact-us/

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