Employment Coach

Employment Coach

We are looking for highly motivated employment coaches who have a passion for supporting unemployed individuals to find work. The adviser will take responsibility for their own caseload of customers and want to go the extra mile to help them.

Key Responsibilities
- Supporting participants overcome barriers to employment by engaging with them, setting up and reviewing SMART action plans for participants, and finding them sustainable employment.

- Identify transferable skills and capabilities in participants to find suitable jobs.

- Signposting to local stakeholders to provide support where required such as debt concerns, mental health conditions or career coaching.

- Updating and/or creating CVs, cover letters and tailored application support

- Support individuals with job interviews and assessments.

- Supporting the participant with job search using the appropriate job boards and ensure profiles are kept up to date.

- Identifying skill gaps and signposting to courses which will help the individual.

- Find relevant jobs for participants in addition to working with the Employer Engagement Team to identify suitable job opportunities.

- Update the case management and learner system for activities and outcomes achieved by the customer.

Qualification and skill requirement
-At least 2/3 years of office experience.

- Flexible and adaptable in approach to work with the ability to multi-task.

- Meticulous and accurate.

- Excellent attention to detail with the ability to prioritise.

-Process and target driven.

- Excellent communication and interpersonal skills.

- Maintain professional approach.

- Ability to maintain confidential and sensitive data as per GDPR.

- Ability to work independently and as part of a team.

- Strong MS Outlook, Excel and Word skills are essential.

- Enthusiastic and proactive.

- Excellent customer service.

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Benefits

- Salary upto £27000 per annum

- 32 days annual leave (including public/ bank holidays)

- 1 day paid birthday holiday

- Pension contributions

- Relevant certified training support for talent development

- Employee assistance program

- Refer a friend!

- Employee wellbeing

- Eye care vouchers

- Friendly and supportive work environment

About Us

Business 2 Business is an equal opportunity employer and appointments are based on Merit and competencies. We value and promote diversity and welcome applications from all sections of the community. We also encourage applications from different industries. Business 2 Business has been established 40 years ago to deal with unemployment in the community. We have the expertise and experience to provide additional support to participants so that they overcome all the barriers to employment. We are not only committed to deliver service as per Matrix standards but also go beyond. Our aim is to maximise the potential of participants so they can succeed as a professional. We are a Disability Confident employer and are committed to equal opportunities. Feel free to read more about us on Business 2 Business | A World Of Opportunity | Jobs | Training (business2businesslimited.com) and follow us on LinkedIn https://www.linkedin.com/company/b2blimited

Pay: Up to £27,000.00 per year

Experience:

• Office: 2 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person