Logistics Manager

Shack Events

4.0 out of 5 stars

New Cross, Bromyard HR7 4NF

From £32,000 a year - Full-time

Job details

Pay

From £32,000 a year

Job type

Full-time

Location

New Cross, Bromyard HR7 4NF

Benefits

Pulled from the full job description

Company pension
Company events
On-site parking

Full job description

Who are we?

We are Shack Events, a leading bar & confectionery operator. We operate at some of the UK’s largest stadia and sporting venues, specialising in serving alternative drinks such as our own kegged spirit & mixers and cocktails, as well as heavily supporting with mainstream draught beer, craft beer and real ale. As of 2023 we also offer confectionery support, including pick & mix, doughnuts, ice cream and popcorn.

However, we haven’t always been in the world of Stadia. Just over 10 years ago we were a small business, ran by two brothers, selling bottled apple juice at farmers markets. Through determination, commitment and ambition from not only the owners of the business, Rich and James, but also through the growing team, we have built a business we are incredibly proud of. And we aren’t going to stop there.

We are an incredibly passionate business, who are always eager to take on a challenge and tackle a new opportunity head on. We see our resilient and dedicated team as our foundation, and our aim is to help guide each and every team member and build their skillsets and confidence. We all work together, from the bar staff to the directors, to get the job done and everybody is willing to get their hands dirty when the time calls for it!

We are proud of our roots and are looking to expand our team with likeminded people, who want to embed themselves into the business and help us grow.

What are we looking for?

We are seeking a highly organised, driven, and practical individual to fill the role of Logistics Manager. You will be an essential part of our logistics team, working closely with the Head of Logistics & Supply to support the seamless planning, coordination, and execution of logistics operations across the country. This role involves managing the logistics processes for our events, from setup through de-rigs, while ensuring compliance with all safety and regulatory standards. You will be responsible for both operational tasks and strategic logistics planning, including the supervision and training of logistics teams.

Who are we looking for?

We are looking for a hard-working individual who has a high attention to detail, a passion for a well organised operation and strong communication/leadership skills. The role requires being practically minded and thriving under pressure, whilst enjoying being both office based and hands on.

The candidate must be diligent in their approach, be a natural leader of people who feels comfortable training, being to go to person for 5-10 people & have a positive solution focused attitude.

Building strong relationships is golden bullet for success in this role, with experience in managing multiple streams within a network of labour - vehicles, people, equipment/product etc. – with a strong level of diligence & compliance and remaining flexible to change when things don’t go to plan.

You will be reporting to the Head of Logistics & Supply and be based on our Headquarters just outside of Bromyard, Herefordshire (HR74LU) but will travel to sites when needed across the country, with high volumes of business work based in London. During the winter this could be one day per week, but during our peak times this will increase and will involve staying over.

Key Tasks

Day to day logistics across our venues, involving all goods in & out across multiple own vehicles/3PL’s.
Single contact point across all events for movements of stock & kit requests.
Logistics compliance & diligence
Event Set ups & breakdowns
3PL planning and implementation
Planning & looking ahead
Training, Development & Progression
Warehouse duties

We’re not a conventional logistics operation, we are a function that provides HIABs, MOFFETTs, vans, trailers, third party logistics, multi-drop off, and everything in-between!

Who will you be working with?

You will manage and lead a team of casual logistics crew members, coordinating their day-to-day tasks while ensuring their continuous development and report directly into the Head of Logistics & Supply.

Where will you be working?

Your primary base will be at our headquarters in Bromyard, Herefordshire, which includes both office and warehouse facilities. You will, however, be required to travel frequently to event locations across the UK, with a particular focus on London venues. Flexibility for travel and overnight stays during peak periods is essential.

Key Skills

Positive Attitude – It is very important to always remain positive and look for a solution and not problems
Team Player - We have multiple teams that work together, you must be able to gel with these teams and get the most of out of everyone around you.
Organisation – There are many working parts to our operation and being organised is essential in making sure things are not forgotten, areas/kit kept tidy etc.
Communication – Ensuring all moving parts are communicated properly throughout the team and you are keeping everyone in the loop.
Diligence & Compliance – you must not only follow, but lead people in following our business / Health & Safety processes and ensure things are being done as per the business expectations and guidelines.
Taking Ownership / Leadership - You will be given responsibility to manage a team and their duties, we expect complete ownership of this and pride in your role.
Solution based thinking – You will encounter problems, and we always need a solution mindset to resolve, done with a positive mindset.
Training, Development & Progression – You will be responsible for leading your team and developing their skill sets and implementing their training programs to make sure our teams on site have the right skill sets and leadership.
Attention to detail – It is extremely important that we pay great attention to the small details, and it is your responsibility that all parts of the operation are being managed and looked at.
Quality control – You know what we expect and how things must be done, it is your job to ensure our high standards and processes are met.
Efficiencies – constantly thinking of ways we can improve; this can be moving kit around more efficiently or changing the way we do things.

Day to Day logistics

Planning loads into our venues in conjunction with the Account Project managers who are our leads on site.
Planning and implementing multi-site drops (route planning, time frames and shipment logs)
Managing the required loads within H&S compliance (weight restrictions, safety requirements)
Loading Vehicles and Loads onto desired vehicles (Lorries, Vans, Trailers)
Managing inbound loads – weather that be 3PL or own transport
Organise collections from third-party suppliers as needed

Single point of contact

Managing the communication / collaboration between the various Account Project Managers & Event Operations teams who will be coming to you as first point of contact for all stock & kit requests
Nurture relationship with these people, helping them to ensure we have the right items in the right place at the right time.
Navigate the ever changing landscape for what is needed on site, being flexible to meet their needs.

Logistics Compliance

Oversee vehicle maintenance and ensure all vehicles meet legal and safety standards.
Monitor driver hours, ensuring compliance with tacho regulations.
Ensure all vehicles comply with DVLA standards and other applicable regulations.

Event set ups & De-rigs

Manage logistics for on-site event setup, including equipment delivery and assembly.
Oversee the breakdown and return of equipment post-event.
Provide leadership and support during event days, ensuring adherence to health & safety guidelines.

3PL planning and implementation

Collaborate with 3PL partners, coordinating their workload and scheduling deliveries.
Serve as the primary contact for 3PL operations, ensuring smooth communication and performance.

Planning & Admin

Develop logistics plans for future events, considering potential challenges and proactively addressing them.
Manage team schedules and rotas, ensuring adequate staff availability.
Work closely with Event Operations and Account Project Managers to align logistics requirements with event timelines.
Plan inventories and shipment schedules, ensuring timely and accurate deliveries.
Maintain clear communication with suppliers, contractors, and event teams to ensure flawless execution.
Maintain compliance / Safety processes, updating documentation when required.

Training, Development & Progression

Lead the logistics team, taking ownership of their training & development, helping them reach their full potential.
Support the recruitment and onboarding of casual logistics crew.
Provide ongoing training to ensure team members are skilled, safe & efficient.

Warehouse Duties

Maintain organised and accurate inventory management systems.
Oversee stock levels and ensure proper receipt and dispatch of goods
Goods in & Goods out – shipments / Purchase Orders.
Ensure warehouse compliance with health and safety standards and company protocols.
Carry out Maintenance & repairs of inventory.

The Package