Server - Maray Chester

Job Overview

As a Maray restaurant server, you are the first point of contact and the face of our venue, guiding guests through their dining experience. Your core responsibility is to deliver exceptional guest service, this will include taking orders, making food and beverages recommendations, maintaining a tidy and presentable guest space and ensuring guests are cared for in accordance with our operating standards.

About Us

Maray was founded in Liverpool in 2014. Our unique food and drinks are created and served with passion, creating unforgettable experiences for our guests. This has earned us a loyal following, and QVO Hospitality now have five sites across two cities, with plans for growth in the near future.

Founded in Liverpool in 2014, Maray was born out of a love for unique food, vibrant drinks, and unforgettable hospitality. What began as a single restaurant has grown into a thriving hospitality group that currently operates across three cities.

At the heart of everything we do is care. For our guests, our food, and most importantly, our people. We create meaningful experiences driven by passion and a genuine love for our industry. Our commitment to quality and creativity has earned us a loyal following, and we’re proud to be known for doing things a little differently.

We believe that honesty and integrity are the foundation of a positive and productive working culture. We welcome feedback, encourage open communication, and support one another’s growth through shared learning and mutual respect.

Maray is committed to being an inclusive, welcoming employer. We celebrate diversity in all forms and strive to create a workplace where everyone feels valued, supported, and empowered to thrive.

Responsibilities

• Deliver exceptional guest experiences by following our order of service and going above and beyond to make every visit memorable.
• Take and deliver food and drink orders accurately, ensuring all dietary requirements and allergen procedures are followed.
• Maintain high standards of cleanliness and organisation across the restaurant floor at all times.
• Demonstrate strong menu knowledge by confidently recommending dishes, specials, and pairings to enhance the guest experience.
• Work collaboratively with the team to provide smooth, efficient service while upholding company standards for safety, compliance, and professionalism.

Skills and Qualifications

• Exceptional customer service skills.
• Excellent communication and interpersonal skills.
• Applying skills and knowledge in a fast paced environment.
• Understanding of reservations systems, and EPOS, however full training will be given.
• Maintain a neat and professional appearance in accordance with the restaurant’s uniform policy and an understanding of the physical requirements that may include standing for extended periods, lifting trays and performing repetitive tasks.
• Flexibility to work various types of shifts that will include weekends, evenings, and public holidays.

Pay: £12.81-£16.10 per hour

Benefits:

• Company events
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Gym membership
• Referral programme

Experience:

• Server: 2 years (required)

Work Location: In person