Sales Coordinator

Sales Coordinator

Full-time | Permanent | Office-based
Salary: £28,000 per year + uncapped commission
Expected earnings: £50,000 per year
Location: Newmarket
Working hours: 9:00-17:30 : Mon-Fri

We are looking for a motivated, organised and confident Sales Coordinator to join our growing telecoms company.

This is a varied office-based role with a strong focus on sales, supported by customer communication and administration. You will respond to warm enquiries, follow up genuine sales opportunities, speak with existing and prospective customers, process sales information and help ensure the day-to-day operations remain organised and efficient.

There is no cold calling. You will work with warm leads, customer enquiries and genuine sales opportunities.

The position would suit someone who enjoys speaking with customers, is motivated by achieving sales results and is equally comfortable managing administrative tasks, updating systems and following processes accurately.

You should be confident using computers and able to learn new internal and external systems quickly. The role involves working across a number of systems to manage sales activity, customer enquiries and administrative tasks, so accuracy, adaptability and the ability to follow processes are important.

As we operate within the telecoms industry, a natural interest in technology and a tech-savvy approach would be beneficial, although previous technical knowledge or telecoms experience is not essential.

Key Responsibilities

• Respond to warm sales enquiries by telephone and email
• Follow up existing leads and genuine sales opportunities
• Understand customer requirements and recommend suitable telecoms products and services
• Build professional relationships with prospective and existing customers
• Prepare quotations and accurately process customer orders
• Learn and use a number of internal and external systems to manage sales opportunities, customer communications and related administration accurately and efficiently
• Maintain customer records and ensure internal systems are kept up to date
• Complete sales-related administration and documentation
• Monitor outstanding actions and ensure opportunities are followed up promptly
• Support existing customers with relevant account and service enquiries
• Liaise with colleagues and other departments when required
• Help maintain organised and efficient day-to-day operations

About You

We are looking for someone who is:

• Motivated, proactive and keen to contribute to the growth of the business
• Confident and professional when speaking with customers
• Sales-focused and motivated by achieving strong results
• Organised, accurate and attentive to detail
• Comfortable balancing sales activity with administrative work
• Able to communicate clearly and professionally by telephone and email
• Capable of following tasks through to completion
• Confident using computers and able to learn new systems quickly
• Adaptable and comfortable working across a number of internal and external systems
• Reliable, punctual and able to attend the office consistently
• Motivated by commission and individual performance

A tech-savvy approach or an interest in technology would be beneficial but is not essential. Previous experience in sales, customer service, administration or telecoms would also be beneficial. However, applicants with strong transferable skills and the right attitude will be considered.

What We Offer

• A full-time, permanent position
• A competitive basic salary
• Uncapped sales commission
• Realistic on-target earnings of £50,000
• Warm leads and genuine sales opportunities
• No cold calling
• Full training on our products, systems and processes
• Free on-site parking
• Employee discount
• A supportive and professional working environment
• Opportunities to develop and progress as the company grows

The advertised OTE is based on realistic performance expectations, and the uncapped commission structure provides additional earning potential for strong performers.

About Us

We are an established and growing telecoms company committed to providing customers with dependable service and straightforward support. We value professionalism, accuracy, teamwork and long-term customer relationships.

This is an excellent opportunity for a motivated individual looking for a stable and varied position where they can develop their sales and administrative experience within a growing business.

Please apply with your CV and include your availability to attend an in-person interview.

Pay: £28,000.00-£50,000.00 per year

Benefits:

• Employee discount
• Free parking
• On-site parking

Ability to commute/relocate:

• Newmarket, Suffolk: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person