Office Administrator

Sales Support

Location: Birchwood House, Sherwood Park, Annesley
Type: Permanent | In-person

About DSL Group

At DSL Group, we’re proud to be the UK’s leading supplier of impulse promotional products to forecourts, convenience stores, and independent retailers. Thousands of retailers nationwide rely on us to help them sell more, and we deliver with innovative products, exceptional service, and trusted partnerships.

Behind every successful sales operation is exceptional support and that’s where you come in.

The Role

We’re looking for an experienced and dependable experienced Sales Support professional to join our Head Office team in Annesley..

This role suits someone who takes pride in accuracy and organisation, someone who enjoys supporting others and ensuring everything runs smoothly. You’ll work closely with our Buying and Sales Director, providing vital administrative and coordination support across our sales processes.

This is a long-term, trusted position where your reliability and calm approach will be genuinely valued.

Key Responsibilities

Account Creation & Management

• Set up and maintain accurate customer accounts.
• Update details and resolve queries promptly.

Product Setup & New Line Forms

• Prepare and manage New Line Forms.
• Liaise with customers on setup details and timelines.
• Coordinate internally to ensure product launches are accurate and on time.

Administrative & Sales Support

• Provide day-to-day support to the Buying & Sales Director.
• Organise files, prepare documents and presentations.
• Support with sales proposals, quotations, and order follow-ups.

Reporting & Data Accuracy

• Prepare reports and assist with sales analysis.
• Maintain accurate data across CRM and internal systems.

Customer & Internal Communication

• Handle general customer queries professionally.
• Liaise with sales, purchasing, logistics, marketing, and finance to ensure smooth operations.

About You

• Highly organised with strong attention to detail.
• Calm under pressure and able to manage multiple priorities.
• Clear and confident communicator (written and verbal).
• Experienced in office administration, account management, or sales coordination.
• Proficient in Microsoft Excel, Outlook, and Word.
• Dependable, professional, and proud of delivering consistent, accurate work.

This role is ideal for someone seeking a secure, fulfilling position within a respected, growing business, someone who enjoys being the reliable link that keeps everything running efficiently.

Why Join DSL Group

• Supportive, friendly, and professional working environment.
• Free parking and on-site canteen.
• Staff discounts and company events.
• Be part of a business that values commitment, accuracy, and teamwork.

Pay: £27,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking

Work Location: In person