Business Administration Apprenticeship - IT Company

Business Administration Apprentice – Job Description

Business Administration Apprentice

Location: Irlam, Greater Manchester, M44
Department: Administration / Operations
Job Type: Full-Time Apprenticeship
Industry: IT Recycling, Secure Data Destruction & Environmental Services

Start Your Career in Business Administration

We are looking for a motivated, organised, and ambitious Business Administration Apprentice to join our growing operations team in Irlam, Greater Manchester. This is an excellent opportunity to gain valuable hands-on experience within a fast-growing IT recycling and environmental services company while working towards a recognised Business Administration apprenticeship qualification.

As a Business Administration Apprentice, you will support a range of departments including operations, compliance, customer service, logistics, and sales administration. You will develop practical office administration skills, customer communication experience, and operational knowledge within the IT recycling and environmental compliance sector.

This apprenticeship role is ideal for someone seeking a long-term career in business administration, office support, operations coordination, logistics, customer service, or compliance administration.

Key Responsibilities

As part of the administration and operations team, your responsibilities will include:

• Providing day-to-day administrative support across operations, sales, compliance, and customer service departments
• Answering incoming telephone calls and responding to customer enquiries professionally and efficiently
• Processing customer paperwork, service records, collection bookings, and operational documentation
• Maintaining accurate digital filing systems, spreadsheets, and internal company databases
• Assisting with scheduling IT equipment collections and coordinating transport logistics
• Preparing reports, customer documentation, and administrative records
• Supporting environmental compliance administration relating to WEEE regulations, secure IT disposal, and data destruction processes
• Assisting with invoicing, order processing, and general office administration duties
• Liaising with customers, suppliers, transport providers, and internal departments
• Handling confidential customer information and secure data destruction records appropriately
• Supporting continuous improvement of administrative processes and office efficiency
• Contributing to a professional, organised, and customer-focused working environment

Skills & Qualities Required

We are looking for candidates who demonstrate:

• Strong written and verbal communication skills
• Excellent organisational and time-management abilities
• A professional, reliable, and positive attitude
• Willingness to learn and develop new skills
• High attention to detail and accuracy
• Good problem-solving and administrative abilities
• Basic IT skills, including Microsoft Office applications such as Word, Excel, and Outlook
• Ability to work independently and collaboratively within a team environment
• Strong customer service and interpersonal skills

Desired Qualifications & Experience

• GCSEs (or equivalent), including English and Maths, preferred
• Interest in business administration, office support, logistics, operations, or environmental services
• Previous administration, retail, customer service, or office experience beneficial but not essential
• Enthusiastic attitude with a desire to build a long-term professional career

What We Offer

• Recognised Business Administration Apprenticeship Qualification
• Practical experience within a growing UK environmental services company
• Full training, mentoring, and ongoing professional development
• Supportive and friendly team environment
• Career progression opportunities across administration, operations, compliance, logistics, and customer service
• Valuable industry knowledge in:
• IT recycling
• Secure data destruction
• WEEE compliance
• Environmental sustainability
• Logistics coordination
• Business operations
• Modern working environment based at our Greater Manchester processing facility

Career Progression Opportunities

Successful completion of the apprenticeship may lead to permanent career opportunities in areas including:

• Business Administration
• Operations Coordination
• Customer Service
• Compliance Administration
• Sales Support
• Logistics Administration
• Office Management
• Environmental Services Administration

This role provides an excellent foundation for building a long-term career within business operations, administration, logistics, and environmental compliance.

About the Company

We are a leading UK provider of secure IT asset disposal (ITAD), IT recycling, computer refurbishment, and certified data destruction services. Operating from our modern processing facility in Greater Manchester, we support businesses, schools, public sector organisations, and charities nationwide with compliant and environmentally responsible disposal solutions for redundant IT and electrical equipment.

Our services include:

• Secure IT equipment collections
• Computer and laptop recycling
• IT asset remarketing
• WEEE-compliant recycling
• Hard drive shredding and certified data destruction
• Secure disposal of redundant IT equipment

Using our own tracked vehicle fleet and fully compliant recycling processes, we help organisations meet UK environmental legislation, sustainability targets, and data security requirements.

As a rapidly growing business within the IT recycling and environmental services sector, we are committed to sustainability, security, operational excellence, and delivering exceptional customer service.

Pay: From £8.00 per hour

Application question(s):

• How long is your commute to Irlam M44?

Licence/Certification:

• driving licence and access to a car (preferred)

Work Location: In person