Trainee Property Manager

The Company

Equity Solutions Property Services provides estate management and strategic estate services for its clients and is a subsidiary company of the Equity Solutions Group; a fast-growing organisation that was established to invest in, develop and provide operational estate management to a variety of projects across the UK with a focus on the health, education and residential sectors.

Our people are our biggest strength, which is why we want to continue to expand and invest in individuals and teams to create an organisation that our people are proud to be part of.

Job Summary

We are seeking a dedicated and proactive Trainee Property Manager to oversee the daily operations of our residential and commercial properties. The ideal candidate will possess strong organisational skills and a customer-focused approach, ensuring that all tenants receive exceptional service while maintaining the property to the highest standards. This role requires a blend of administrative expertise and interpersonal skills, making it essential for the successful management of our properties.

Main Duties and Key Responsibilities

• Serve as the main point of contact for tenant liaison and coordination, responding promptly to inquiries, concerns, and variation requests
• Facilitate clear, respectful, and solution-oriented communication with tenants to ensure a positive working partnerships with tenants is maintained with guidance from the property team.
• Conduct regular site visits/property inspections for service delivery quality control and to maintain tenants’ relationships
• Provide any required assistant in liaising with our FM partner to ensure the service delivery meets the high standards expected.
• Collaborate with the relevant parties to advise of subcontractor attendances and access requirements.
• Assist with providing Property Services in accordance with Lease and associated documentation to include an understanding of our contractual obligations within the Lease.
• Support in the monitoring of reactive and pre-planned maintenance work, ensuring completion within contractual timeframes.
• Collate building information for the property team to complete auditing, including compliance auditing.
• Conduct regular property inspections to identify maintenance and renewal requirements, ensure compliance, and assess the overall condition of the properties
• Monitoring and reporting of tenant issues, escalating complaint handling to the Property Manager where necessary to aid in resolving issues promptly and professionally
• Data gathering for the Property Manager to prepare regular and routine reports and audits for relevant stakeholders
• Review documentation and certification for planned maintenance tasks and reactive faults for remedials and compliance.

Experience Requirements

• Previous property management experience beneficial.
• Good working knowledge of Microsoft Office, particularly Work and Excel packages.
• Good working knowledge of MS SharePoint and Property management databases.
• Experience in generating reports in a detailed, professional manner.
• Experience in analysing information and generating practical solutions to problems.
• Previous experience in a client facing environment where able to demonstrate a client focused attitude.
• Proven experience of professional written communication such as formal letters and e-mails.
• General awareness of H&S legislation and its impact.

Skill Requirements

• Be able to demonstrate a proactive and enthusiastic approach.
• Excellent time management and organisational skills.
• A strong and confident communicator across all platforms and in person
• Accuracy and attention to detail.
• Professional and presentable appearance.
• To work as a positive team player, demonstrating mutual respect and integrity for others whilst maintaining open and effective communication at all levels within the business.

Your work will take you into buildings with children and vulnerable adults, therefore you will be asked to complete an enhanced DBS check.

Benefits

• Competitive salary
• Opportunities for training and development
• Company life insurance policy
• Eye care vouchers
• Contributory pension
• Payment of relevant professional subscriptions
• 20 days holiday + 8 bank holidays, increasing with length of service

Disclaimer

The job duties, elements, responsibilities, skills, functions, educational factors and the requirements and conditions listed in this job description are representative only and not exclusive of the tasks that any employee may be required to perform. Equity Solutions Property Services Ltd reserves the right to revise this job description at any time.

Equity Solutions Property Services Ltd is an Equal Opportunity Employer

Pay: £25,000.00-£26,000.00 per year

Benefits:

• Life insurance
• On-site parking
• Sick pay

Ability to commute/relocate:

• Oldham OL1 1NL: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have access to a vehicle?

Experience:

• Property management: 1 year (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person