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    • Be courteous to guests and colleagues at all times.
    • Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city.
    • View all Leonardo Hotel Manchester jobs - Manchester jobs
    • Salary Search: Receptionist salaries in Manchester
    • See popular questions & answers about Leonardo Hotel Manchester
    • You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level.
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    • Previous experience in a busy administrative, office support or receptionist role.
    • Excellent IT skills and confidence using a variety of software systems,…
    • The successful candidate will be organised, punctual and well-presented, with excellent communication and customer service skills.
    • Managing reception activity, including visitors, deliveries and couriers.
    • £14.50 per hour | £18,096 per annum | Paid annual leave.
    • Book and manage meeting rooms and assist with meeting preparations when required.
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    • Build positive working relationships and support the wider team in achieving common goals.
    • Provide a warm, professional welcome and deliver a high standard of…
    • 1st Contracts operate Nationwide, specialising in Reactive Building Fabric Maintenance and Projects.
    • High attention to detail and accuracy are a must in this…
    • Previous experience in a receptionist, administrative, or customer service role.
    • Greet and serve visitors, customers and drivers in a professional and friendly…
    • Additionally, some experience with hotel management software systems such as Opera or Fidelio will be an added advantage.
    • Joining the team means delivering high-end service at the on-site Bretherton Restaurant, coordinating fairy-tale woodland celebrations, and maintaining a…
    • Previous experience in an administrative or receptionist role.
    • Provide typing, photocopying support, filing as well as any other ad-hoc administrative duties.
    • Support and assist the management team to maximise sales revenues through cover driving and business optimisation.
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    • Every day, hundreds of taxi drivers and vehicle owners rely on our licensing service to keep them safely and legally on the road.

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Receptionist
56 Great Bridgewater Street, Manchester M1 5LE

Job details

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56 Great Bridgewater Street, Manchester M1 5LE

Full job description

Be Yourself – Be a Bold Team Player – Be Leonardo
Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!

As a Receptionist you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! Working as part of a vibrant team, you’ll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, you’ll be offering guests the real 5-star treatment at our hotel!

If you’re our ideal Receptionist, you will:

  • Be passionate to make a difference and eager to bring new ideas to the table
  • Be courteous to guests and colleagues at all times
  • Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city
  • Have top-notch organisational skills
  • Be dependable, and a reassuring influence for guests
Some of the perks our Receptionist could enjoy include:
  • Special rates on Leonardo Hotel rooms across the UK & Europe

  • Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops

  • Talent referral scheme

  • Thank You Week: from ice cream trucks to yoga classes and lots in between!

  • Wellbeing Calendar

  • Ongoing job-related training programmes with clear paths for progression

We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us as a Receptionist?

We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

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