Skip to main content
Post your CV and find your next job on Indeed!

remote customer services jobs

Sort by: -
    • You will provide the features and benefits of our protection plans to customers, whilst also addressing any questions or concerns that customers may have.
    • Implementing feedback from Clients to our Call Centre to improve and grow our telephone service.
    • You will work with the client services team to ensure the…
    • Manage escalated customer service issues to a satisfactory outcome for both the customer and Autoglass® and feed back to the relevant people concerned.
    • You may have experience in reception, administration, customer service, health or social care.
    • Working closely with colleagues, you’ll support service…
    • To provide an exceptional customer experience by combining customer service, customer success and sales support activities, helping to strengthen customer…
  • View similar jobs with this employer
    • Excellent interpersonal, communication and influencing skills with a track record for providing first class customer service.
  • View similar jobs with this employer
    • Excellent interpersonal, communication and influencing skills with a track record for providing first class customer service.
    • As a Client Services Team Manager, you will be responsible for the direct management of a team of Client Services Specialists who provide exceptional customer…
    • Strong commercial acumen, with the ability to balance customer experience with commercial performance.
    • Maintain strong, long-term partner relationships while…
    • Collaborate closely with internal teams to deliver a seamless customer experience.
    • Drive multi‑stakeholder engagement and guide customers through trials and…
    • Relationship Management with the Company’s lead generation and customer service teams, and account management personnel within insurers and other providers.
    • Excellent customer service and communication skills.
    • Deliver professional, empathetic and proactive service throughout the customer journey, recognising the…
    • Translating customer correspondence – using supported languages only.
    • This position will involve dealing with customers in France.
    • Fully remote and flexible working.
    • 25 days annual leave, increasing to 28 with length of service.
    • Student-focused, with a passion for improving the customer…
    • As a Customer Care Associate, you’ll play a key role in managing and resolving customer complaints, supporting branch teams, and maintaining the Group’s…

People also searched:

sale
sneaker
snooker
work from home
customer success
remote admin
remote customer service
remote data entry
remote part time
remote work from home

Job Post Details

This job has expired on Indeed
Reasons could include: the employer is not accepting applications, is not actively hiring, or is reviewing applications

Property Loss Adjuster - job post

Davies
2.3 out of 5 stars
United Kingdom•Remote
Permanent, Full-time

Benefits

Pulled from the full job description

  • Referral programme
  • Employee discount
  • Sabbatical
  • Employee assistance programme
  • Company pension
  • Cycle to work scheme

Full job description

Description


New Opportunity Supportive team environment

As our next Property Loss Adjuster, you’ll handle a range of claims of varying complexity and value; and you’ll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, you’ll need to come to us with a strong background in both Domestic and Commercial claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment.


What will your day look like:


  • Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.
  • Process all invoices and approve estimates within 5 working days of receipt/agreement.
  • Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.
  • Full completion of all prepared site notes templates and associated documentation within set SLA’s
  • Ensure that the data contained in Cq is accurate at all times.
  • Assist in maintaining accurate management information by completing spreadsheets as necessary.
  • Reduce elapsed timescales by providing and fostering a pro-active approach to file management.
  • Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s.
  • Work to ensure correct policy interpretation and validation.
  • Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats.
  • Ensure files are up to audit standards at all times.
  • In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s
  • Take responsibility for following agreed/documented procedures when dealing with problems and complaints.
  • Build good working relationships with clients and staff, internal and external to the Davies Group
  • Maintain an awareness of business opportunities and refer all identified opportunities to Davies Group
  • Responsible for out of hours calls into the Davies Group via a pre-set rota
#INDUKI


Knowledge and Abilities:


  • High level of Property Loss Adjuster experience
  • Already hold or working towards recognized professional qualifications at a diploma level
  • Accuracy, attention to detail and an analytical approach
  • Strong verbal and written communication
  • Demonstrable experience of organizing and managing own workload is essential
  • Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.
  • Excellent time management to be able to work to short/changing deadlines.


Benefits


Career & Purpose
  • Davies Innovation Lab
  • Leadership training programme
  • Funding for professional qualifications
  • Thrive at Davies; learning opportunities
Environmental & Social
  • The Davies Foundation
  • Local charity funding
  • Pennies To Heaven
  • Employee Resource Groups
  • Employee volunteering programme
Financial Health
  • Pension, 5% employee and 5% employer contribution
  • My Choices at Davies provides; High Street discounts and Financial wellbeing hub
  • Life assurance: x4
  • Refer a Friend
  • Cycle to Work Scheme
  • Lease car salary sacrifice
  • Davies Incentive Plan
  • Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
  • Wellbeing centre; move, munch, money & mind focus
  • Discounts with 100's of UK retailers
  • EAP; 24/7 confidential helpline
  • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
  • Flexible working
  • Dress for your day
  • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
  • Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

About Davies

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.

We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.

Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
Let Employers Find YouUpload Your Resume