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Job Description:

Job Title: Restaurant Supervisor

Location: Richmond Village Wood Norton, Worcester Road, WR11 4YB

Salary range: From £30,784 per annum & Excellent Benefits

Contract: Permanent - Full Time

Shift Pattern: 5 days out of 7 to include weekends and evenings. Operating hours 8am - 8pm some later nights required for events

We make health happen

Here at Bupa we support those when they need it the most. Richmond Villages are our retirement village provider. They deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives.

You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships. This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform.

As our Restaurant Supervisor, you'll ensure the smooth running of our restaurants, room service delivery and functions across the village and for our on-site care home.

You'll help us make health happen by:

• Managing the staff rota, ensuring there's appropriate cover at all times and within budget.

• Leading on staff management duties such as recruiting, training and mentoring new members of the front of house team, adhering to Richmond Village standards at all times.

• Supervising front of house staff to ensure correct procedures are followed.

• Supporting with the organisation of functions as required, including liaising with the kitchen team, arranging menus and organising seating plans.

• Ensuring that each service is managed to the highest standard, including serving meals, setting up tables, serving drinks from the bar and keeping the dining rooms tidy.

• Managing alternative meal choice requests as required and ensuring customer's dietary requirements are adhered to.

• Ensuring the smooth and friendly delivery of room service meals.

Key Skills / Qualifications needed for this role:

You'll have experience of managing a team in a hospitality or catering environment and hold a CIEH Level 2 Certificate in Food Safety (or equivalent). Self-motivated and a great communicator, you'll develop relationships with our residents, always using a person-centred approach. Organised and flexible with a professional attitude, you're a great team player but can also work under your own initiative. Always leading by example, you know the importance of creating and delivering an excellent hospitality experience.

Because we care for vulnerable people, we'll need you to complete a DBS check as part of the recruitment process. Bupa will cover the cost of this (£40).

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7.

• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350

• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.

• Free meal with every shift

• Holidays - 20 days + Bank Holidays

• Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!

• Interest- free annual travel Loan to enable the purchase of public transport annual season tickets.

• Wagestream - Have early access up to 40% of your earned wages within minutes.

• We offer a range of Bupa pension plans - Find out more on our career site

• Parental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career site

• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health.

• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

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