remote receptionist jobs

This role is only open to UK based candidates. Only Candidates with experience in EMIS / SystmOne will be progressed.

Join LineIn, a remote team transforming UK healthcare one call at a time.

Looking to put your Primary Care experience to work in a flexible role you can do from home? We’re recruiting Patient Services Coordinators with a minimum of 12+ months’ experience using EMIS or SystmOne in a GP setting within the last 2 years.

What’s in it for you?
✔ Annual salary of £24,472.50 pro rata
✔ 30 / 35 / 37.5 hours contract
✔ KPI Targeted Bonus scheme
✔ Work from home
✔ Support GP practices by handling patient queries with professionalism, accuracy and empathy
✔ Progression pathway with growing start-up

What you’ll do:
Answer patient calls, record information accurately using digital tools, promote online self-help pathways, and deliver excellent patient care. This is an inbound call handling role and not an administrative role.

What we need from you:
✔ Expert user of EMIS or SystmOne, strong communication skills and excellent IT skills.
✔ Private, reliable home working setup with a Windows 11 PC / Laptop (MacBook's and Chromebooks not accepted) and headset.
✔ Consistent AM/PM availability from 08:00 - 20:00 with mandatory 08:00 am start for AM shift allocation due to client opening hours.

✓ Strong IT literacy and fast, accurate typing.

✓ Emotional resilience for handling difficult or sensitive conversations.

If you’re passionate about patient care and want fast-paced, meaningful work, we want to hear from you.