reservation agent jobs

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people’s lives.

Senior Sales Executive

Glasgow

£31,503 per annum (rising to £33,161 after 12 months, subject to satisfactory performance)

35 hours per week – Thursday to Monday – 9:00am to 5:00pm

We have an excellent opportunity for a Senior Sales Executive to join our thriving Development Sales and Marketing team based at our iconic Victoria Development in Glasgow. Primarily responsible for selling Sanctuary’s new homes properties, the successful candidate should have a strong background in sales, customer service, and excellent negotiation and presentation skills.

Through our exciting development programme, we aspire to build 30,000 new homes. This is an excellent opportunity to join our ambitious Development department who will be delivering this project. Therefore, if you are a hardworking and ambitious individual with previous experience as a Negotiator in an Estate Agency or a Senior Sales Advisor within a New Homes environment, this could be the role for you.

The role of Senior Sales Executive will include:

• Providing a positive customer journey at all times
• Liaising with customers, estate agents, solicitors and mortgage brokers on a daily basis
• Recording and following up on enquiries regarding the new homes available and answering their queries regarding purchasing options
• To take sale reservations and see these through to completion whilst liaising with all internal and external parties related to the sale
• To record any upgrades and incentives related to the sale and ensure these are noted on all sale and legal paperwork
• To record all sale paperwork onto the Sanctuary record systems – and for future the audit trail
• To ensure the Marketing suite/sales area is presentable at all times
• To ensure the marketing literature is up to date and available
• Ensure GDPR guidelines are adhered to and followed
• Working with internal and external teams to ensure goals and targets set are met

Skills and experiences:

• Recent experience in undertaking a similar role with new home or estate agency experience
• Working knowledge of the application of Health and Safety legislation
• Proven experience of working to deadlines and prioritising work loads
• Excellent communication and customer care skills
• Good negotiation and presentation skills
• Proficient user of Microsoft packages including Excel, Word and Outlook
• Travel is a requirement of the role, therefore a full valid driving licence is essential

Why work for us?

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with matching employer contributions from Sanctuary up to set limits
• Life Assurance
• Employee Volunteering scheme
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

• £31,503 per annum (rising to £33,161 after 12 months, subject to satisfactory performance)

• Sales Incentives based on individual sales targets/KPI’s

View the job profile (if the link is unavailable please visit the Sanctuary careers website)

Closing Date: 31 January 2026

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you -corporate.recruitment@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at - www.sanctuary.co.uk/join-our-team

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.