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    • And, of course, you'll provide excellent customer service at all times by attending to customer needs in a prompt and friendly way.
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    • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave.
    • Confident handling numbers and basic till operations.
    • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave.
    • Friendly, approachable, and ready to support customers and the team.
    • Ensure that our frontline customer experience is positive and attentive.
    • Work as part of the team to drive store performance.
    • Staff transport provided from Perth and other local hubs- subsidised for all and free for NEC Card holders and Young Scot free bus holders.
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    • Part Time - 16 or 24 hours per week.
    • Shifts available Monday - Sunday, 7am - 10pm (Evening and weekend availability needed).
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    • Setting goals, achieving targets and driving KPIs.
    • Passionate about retail/customer service/footwear.
    • Previous supervisory experience in customer service and/or…
    • Full/part time hours available for both seasonal and permanent candidates - part time hours are negotiable.
    • The role will involve evening and weekend shifts.
    • Full clean manual driving licence.
    • Mix paint for Customers, process specialist orders, and request special stock within the Branch network.
    • Your key purpose will be to support, and in the absence of the Shop Manager, lead a team of volunteers to maximise sales and deliver excellent customer service.
    • You will provide the features and benefits of our protection plans to customers, whilst also addressing any questions or concerns that customers may have.
    • Previous retail or stock handling experience is desirable but not essential.
    • Liaise closely with store colleagues and the wider retail team to identify products…
    • The ability to work flexibly and lead by example.
    • Contract: 39 hours per week + regular overtime, permanent contract, full time.
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    • You'll inspire a positive, high-performing work environment while driving operational excellence, maintaining top-quality standards, controlling costs, and…
    • Provide effective team leadership and management to the store staff to motivate and support your team to achieve targets and objectives.

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Job Post Details

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Customer Service Assistant - job post

Southern Coop
3.1 out of 5 stars
100 Aldershot Road, Church Crookham GU52
£12.21 an hour - Permanent, Part-time

Location

100 Aldershot Road, Church Crookham GU52

Benefits

Pulled from the full job description

  • Referral programme
  • Employee discount
  • Company pension

Full job description

Customer Service Assistant – Be the Friendly Face of Your Community

Looking for a part-time role that’s full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone’s day.

Our stores are more than just places to shop - they’re community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won’t just help things run smoothly - you’ll be playing a vital role in people’s daily lives, especially for those who need us most.

We would love you to have…

  • A genuine enthusiasm for great customer service
  • A hands-on, can-do attitude
  • A team player who’s always ready to help
  • A willingness to get stuck into tasks like:
    • Helping customers with queries
    • Keeping shelves stocked and looking great
    • Serving on the checkout
    • Keeping the store clean, safe and welcoming

But this role is more than what happens in-store. We’re all about community - so we’re looking for someone who’s ready to get involved and make a difference.

Why Southern Co-op?

Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our colleagues. You’ll be part of a great team and also get the chance to grow your career – whether this is an internal course or an apprenticeship, we’re here to support your choices.

You’ll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.

We want to put U in Southern Co-op — start your new career now.

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